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Westin Denver Downtown Task Force - Meeting & Event Manager Resume Example

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Gabriel Rodriguez
  • XXXX XXXX XXX XXXX XXX, Denver, CO 80202
  • H: XXXXXXXXXX
  • XXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary
Driven Meeting and Event Manager with outstanding organization skills and extensive track record of exceeding clients expectations.  Seeking a position that will challenge and highlight my skills and talents while making tremendous contributions to the company. 
Skills
  • Sales and Marketing  
  • Customer Service 
  • Account Management
  • Critical Thinking 
  • Time Management 
  • Communication (Verbal and Written) 
  • Writing 
  • Education and Training 
  • Strong Computer & Telephone Skills  
  • Active Listening 
  • Complex Problem Solving 
  • Judgment and Decision Making 
  • Service Orientation 
  • Multi-tasking
  • Flexible team player
Experience
Meeting & Event Manager, 03/2015 to Present
Westin Denver Downtown - Task Force Denver, CO
  • Manage, coordinate, and execute group assignments turned over by the Sales Department.  Monitor all contractual agreements pertaining to guest room blocks, meeting space, food and beverage and special concessions
  • Foster relationships with meeting planners and corporate contacts, in order to meet or exceed revenue goals.  
  • Assist in overseeing client functions to ensure customer satisfaction.
Denver Broncos Suite Attendant, 08/2014 to Present
Epicurean Sports Denver, CO
  • Provide personable, enthusiastic service to clients during all Denver Bronco home games.
  • Created excellent rapports with both the main clients and their clients.
  • Responded to the needs of VIP guests in the company suite.
  • Imparted exceptional knowledge of dish ingredients and cocktail options to clients.
  • Promptly and efficiently removed plates, replaced utensils, and refilled beverages according to client preferences. 
Executive Meeting Specialist, 08/2012 to Present
Sheraton Denver Downtown Denver, CO
  • Provide a visible and accessible floor presence in order to anticipate, understand and act upon all client needs Coordinate with all operating departments to ensure top product quality.      
  • Provide daily support to the Meeting & Event Managers and Banquet Managers to ensure effective operation of either department, or any other supportive functions based upon the requirements of the hotel and guest needs and expectations.        
  • Proactively monitor customer functions, spending 95% of each day interacting with meeting professionals and their attendees to ensure customer satisfaction; reviews all relevant written communications (Group Resumes, Daily Event Lists, Banquet Event Orders, etc) and verifies accuracy of room sets.        
  • Coordinate and manage small meetings and/or social functions. Maintain strong client relations and ensure that meeting specifications are communicated and executed for a successful meeting experience for the meeting planner and attendees.  
  • Star of the month nomination June 2012, Star of the month September 2013, Colorado Hotel and Lodging Association Outstanding Employee Award 2013, Allergan Hotel Achievement Award June 2014
Front Office, 08/2011 to 08/2012
Sheraton Denver Downtown Denver, CO
  • Focus on making connections with guests to ensure a pleasant stay and to leave a lasting impression.
  • Run daily reports to ensure smooth daily hotel operations.
  • Verify information on reservation and provide the guests with the opportunity to have control of their stay by providing options.
  • Work closely with Front Office operations (bell staff, concierge, housekeeping, club lounge) and cover shifts in guest services.
  • Star Employee of the Month February 2012
  • Associate Development Program- Food & Beverage 
Front Desk, 01/2011 to 08/2011
Westin Kierland Resort & Spa Scottsdale, AZ
  • Greet and welcome guests upon arrival. 
  • Make connections with guest and make sure they have everything they need for a comfortable appointment. 
  • Assist with making reservations for future visits. 
  • Maintain a clean and comfortable environment throughout the spa including the Men's locker room. 
  • Employee of the Month June 2011 Nominee 
Floor Manager, 06/2009 to 01/2011
Amore Sports Grill Scottsdale, AZ
  • Directed front of house operations managing servers, hosts, runners, and cashier staff
  • Collaborated with restaurant management to devise ways to improve production levels and service standards.
.
Education
Bachelor of Arts: Business Management, Arizona State University - Tempe, AZ
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Resume Details

This is a real resume for a Meeting & Event Manager in Denver, Colorado with experience working for such companies as Westin Denver Downtown Task Force, Epicurean Sports, Sheraton Denver Downtown. This is one of the hundreds of Meeting & Event Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Meeting & Event Manager resume.

Previous Companies:

  • Westin Denver Downtown Task Force
  • Epicurean Sports
  • Sheraton Denver Downtown

Previous Job Positions:

  • Meeting & Event Manager
  • Denver Broncos Suite Attendant
  • Executive Meeting Specialist
  • Front Office
  • Front Desk

Schools:

  • Arizona State University

Level of Education:

  • Bachelor of Arts

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