St Joseph Medical Center - Medical Secretary I Resume Example

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Zoe Jenkins

XXXX XXXXXX XXX, Hyattsville, MD 20783
H: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXX

Professional Summary

To find a
company in which I can continue to grow within the psychology filed and
continue to serve the community with loyalty, knowledge, and dedication.

Skills

Microsoft work, Microsoft word, lotus, excel spreadsheet, financial analysis, typing 45 wpm, internet skills, Data Entry, scan information to electronic files
Knowledge of administrative: copies, scans documents, answering multi line phones.

Typing 45 wpm
bilingual Spanish

Medical assistant
CPR

Knowledgeable in psychology, medical and counseling terminology
Experienced with youth, adult and multicultural populations through counseling, advising and coaching experience,

Critical Thinking,
Complex Problem Solving

Judgment and Decision Making
Learning Strategies

Systems Analysis
Psychology

Foreign Language
Therapy and Counseling

Experience

Medical Secretary I, 11/2010 to 06/2012
St. Joseph Medical Center – Towson, MD

Advice Patient before any treatment Send patient to the corrected counseling center Conduct data entry of patients from each day Advice coworkers for any inconveniences Explain the steps before, during and after of each test Bilingual advice to those who doesn't speak English Calling Patients to checked if everything is good after the test Advice patient's family about the next step.

Career Peer Advisor, 11/2010 to 12/2010
Towson University – Towson, MD

Advise students regarding resumes and cover letters on a weekly basis.
Conduct "Overview of Services" workshops for classes and student groups.
Focus on active ways to engage multicultural student groups through event planning.
Extend vocational options for students by updating job and internship database career.

Assist doctors while performing physical exams, biopsies, and surgical procedures Clean and prepare rooms Clean autoclave and perform biological test Pull and review charts, obtain missing medical and demographic information Answering multi-line phones in English and Spanish Purge charts and scan records Prepare and mail medical records Reminder call for new patients and procedures Complete lab request for specimens Medical and Family Counseling Service Clinic (HIV Clinic).

Medical Assistant, 01/2005 to 08/2009
Takoma Surgical Associates – Takoma Park, MD

Advice sections with Spanish speakers patients regarding results of examines (Cancer, Surgeries, Annual test, benign results) Follow ups with those patients that have low self-esteem Counseling those patients about new services around the area Counseling families regarding cancer (breast, colon, stomach) Sending patients to the correct places for follow ups, test, labs Advice about health insurances (what covers, what type of treatment, which medications are cover) Financial advice for surgeries, labs, test.

Medical Assitant, 01/2005 to 08/2009
Washington Adventist Hospital – Takoma Park, MD

Greeted patients and offer a cup of coffee, bottle of water or tea Responded to patient grievances Assist clients as they enter office and via phone.
Perform filing, data management, drafting and editing short office memos.
Assist with all other office administrative duties.
Assist with new employee training including office policies, services, financing options and register operations.
Prepare coffee for the morning.
Assist doctors while performing physical exams, biopsies, and surgical procedures Clean and prepare rooms Clean autoclave and perform biological test Pull and review charts, obtain missing medical and demographic information Answering multi-line phones in English and Spanish Purge charts and scan records Prepare and mail medical records Reminder call for new patients and procedures Complete lab request for specimens

Teacher/Secretary, 02/2008 to 01/2009
Catholic Church Our Lady of Sorrows – Takoma Park, MD

Greeting new members of the church.
Provide them with the information that church provide.
Answering multiline phone.
Provide food, clothes to those who need.

Medical Assistant/Counselor, 03/2004 to 04/2005
Washington HIV Clinic – Washington, DC

Advice HIV patients regarding their labs.
Counseling families.
Counseled couples and individuals over the phone, including those dealing with familiars problems, abuse, diagnosed mental disorders, suicidal ideation, interpersonal and financial issues, and sexual identity and societal concerns.
Attended continuing education meetings and training sessions hosted by licensed therapists, psychologist.

administrative assistant/Medical Assistant, 03/2004 to 04/2005
University of Maryland College Park – College Park, MD

Prepare patients before the doctors see them Take the vital signs (wt, h, t, BP, glucose test) Respiratory test Injected vaccines (Tb, penicillin, etc) Set up appointments for patients Make copies Send faxes (records for lawyers or other doctors) Typing disability letters.

Secretary, 06/2003 to 08/2004
J & H Produce Com, Inc – Jessup, MD

Answering phones Take orders from stores/ restaurants Faxes orders Copies invoices Scanning the stamen of each month Schedule meetings for my boss Print the pay checks of the company Typing letters for each store/ restaurant Talked to the clients Obtain prices from the market Transferring calls to the other at the company Medical Assistant Experiences: Takoma Surgical Associates (Surgeons Clinic.

Volunteer, 05/2002 to 01/2004
Hispanic Parents Committee, Inc

Provided referrals to over 50 agencies within the community and created library database helping with domestic abuse women get them a great program for a better future guide to the Hispanic parents to informed them for better after school programs in the area organize meetings with the delegates of our district Advice to the community about new laws and their rights as residents of the area Counseling to the students the importance to be in school and the education in this country as a foreign students Leadership and Coaching experiences: Volunteer, Hispanic Parents Committee, Inc.

Secretary/Administrative assistant, 05/2002 to 01/2004
Latino Young Youth – Hyattsville, MD

Guide Hispanic parents thru the process of a job applications President of a group of people for adolescents in action, at Langley Park MD Coaching students to look for scholarships Guide parents to the corrected institutions to resolved their problems Guide students to fill out fafsa form Organize community forum for Hispanic parents and the importance to understand their adolescents with peer pressure at school Teach English as a second language to adults at the Community Center of Langley Park Volunteer, Northwestern high School evening school Meeting with ESOL professors to informed them for new rules Tutor adults students for ESOL Make copies and get them ready for the professors Coach students to the following classes Evaluated adults level English Walk around the classes and make sure every supply was ok Volunteer, Langley Park McCormick Elementary School, evening adult classes Coach adults to the corrected class Meetings for professors to informed them of new students Selling chips and sodas at break time Check the night care for kids whose parents are taking evening classes Type letters to the delegates or recommendation letter for ESOL students.

Education