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Suresh Gupta Md - Medical Records Manager Resume Example

Lily Sanders
XXXXXX XXXX, Dayton, OH 45402
Organized Medical Records Manager with Foundation in records management. Experienced in billing and collections procedures. Advanced medical terminology knowledge. New patient scheduling screening. Workers Compensation Coordinator. With 20 years providing administrative assistance to various medical staff and advance patient customer services experience. Specialty office includes Ambulatory Surgery Center, Pain Management, Family Practice, Orthopedic, Urgent Care, Addiction Clinic.

Records management professional 

Medical Records Manager Oct 2011Mar 2013 Suresh Gupta MD, Inc Dayton, OH
  • Managed and direct medical records staff, reconstructed and  implemented new medical records protocols and guidelines.  
  • Supervise, direct and evaluate workflow of medical records staff, and various other personnel. 
  • Established 90% percent increase in efficiency in medical records production with fifty percent less staffing. 
  • Conducted recruitment, hiring and training of  personnel.
  • Establish work schedule and assignments for staff, according to workload, space, and equipment availability.
  • Maintain communication between medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.    
  • Develop and maintain computerized record management system to store and process patient medical records. 
  • Prepare and communicate report to providers the status of patient progression in various multidisciplinary programs such as Pain Management, Physical Therapy, Morphine pump, Spinal Cord Stimulator, trial and permanent implant.  
  • Managed client reception and client services coordination.
  • Directed or prepared, tracked and process all patient forms, narratives, Bureau of Workers Compensation submissions, social security, disability forms, Op-notes, and various other paperwork. 
  • Manager or direct reports for providers and all medical staff on patient status and wellness. 
  • Manage or direct all correspondence with outside entities such as insurance providers, referring physician, testing facilities, nursing homes, hospital.  
  • Conducted analysis of CPT coding errors for all denied claim for free-standing Outpatient Surgery Center and worker compensation claims, to assure reimbursement. 
  • Manage or direct internal chart audits for free-standing Outpatient Surgery Center prior to AAA audit.
Specialty Clinic Coordinator/Assistant Manager of Medical Records Oct 2010Oct 2011 Suresh Gupta MD, Inc Dayton, OH
  • Coordinator of specialties clinics such as Morphine pump, Spinal Cord Stimulator clinic.
  • Acquired prior authorization for pending procedures.
  • Maintained detail reports and spreadsheets of patient's and prior authorization status. 
  • Communicated reports and pending authorization to physician's and medical staff.
  • Coordinated luncheons and QA classes with representatives and patients prior to procedures.
  • Scheduled and coordinated all procedures with surgery center staff and physician and outside entities.
New Patient Scheduler-Coordinator/ Assistant Man Oct 2000Oct 2010 Suresh Gupta MD, Inc Dayton, OH
  • management of medical records staff
  • Coordinated and scheduled all new patients, for five locations, and three providers.
  • Developed detail Excel reports on referred patient and their status of being scheduled, referring, and insurance.
  • Scanned and entered all pertinent medical records and testing.
  • Followed up on pending referral
  • Communicated with referring physician and rendering physician the status of patient referral.
  • Entered all patient into the system using data entry process. 
  • Rigorous patient screening process, which included medical records research, electronic chart processing, data entry and records scanning. 
  • verified patient eligibility and claims status with insurance agencies. 
  •  prepared patient charts for outpatient clinic, pain management, surgical center. 
  •  Suboxone (addiction) clinic office coordinator and scheduler, back up-surgery center scheduler, backup pre-authorization specialist, surgery chart auditor in keeping with state regulations, keeper of medical records for all of Dayton Outpatient Center.
  • Treating all patients, visitors, peers, staff and providers in a pleasant and courteous manner.
Associate of Applied Science : Medical Office Management Jun 1997 OIP&T Technology College Kettering, OH
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Previous Companies:

  • Suresh Gupta MD
  • Inc

Previous Job Positions:

  • Medical Records Manager
  • Specialty Clinic Coordinator
  • Assistant Manager of Medical Records
  • New Patient Scheduler Coordinator
  • Assistant Man


  • OIP&T Technology College

Level of Education:

  • Associate of Applied Science

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