Boston Baskin Cancer Foundation - Medical Records Resume Example

Customize this Resume

XXX X XXXXX XXX XXX XXX , Chicago , IL 60613 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXXXX

Charles Collins

Summary

Friendly and enthusiastic professional with 6 years of specialization in general office services, administrative assistant, and customer service. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times. Passionate, motivated, very hard working, honest employee.

Skills

Familiar with Epic systems
Microsoft Office proficient

Follows medical records guidelines and HIPPA compliant
Administration/Front office knowledge

Customer and Personal service
Organized and great communicator

Team player

Experience

Medical Records/Medical Office Assistant 02/2014 to 12/2014
Boston Baskin Cancer Foundation – Bartlett, TN

Protect the security of medical records to ensure that confidentiality is maintained.
Plan, develop, maintain, or operate a variety of health record indexes/storage and retrieval systems to collect, classify, store, and analyze information.
Review records for completeness, accuracy, and compliance with regulations.
Retrieve patient medical records for physicians, technicians, or other medical personnel.
Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer.
Release information to persons or agencies according to regulations.
Answer telephones and direct calls to appropriate staff.
Schedule and confirm patient appointments, and medical consultations.
Complete insurance or other claim forms.

Server 06/2013 to 04/2014
Bar Louie – Memphis, TN

Received state of TN ABC license to serve alcohol.

Present menus to patrons and answer questions about menu items, making recommendations upon request.

Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.

Memorize orders, and enter orders into computer for transmittal to kitchen staff.

Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.

Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

Collect payments from customers.

Clean tables or counters after patrons have finished dining.

Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, and cleaning bathrooms.

Pre-Closer/Secretary 02/2013 to 05/2013
Hodges Law Office – Memphis, TN

Prepare and issue title commitments and title insurance policies based on information compiled from title searches.
Copy or summarize recorded documents, such as mortgages, trust deeds, and contracts, that affect property titles.
Set up new client files.
Prepared closing fees for all customers in states MS & TN, and experience with all TN & MS tax websites.
Experience with Chicago Title Company systems.
Receive and place telephone calls.
Mail, fax, or arrange for delivery of legal correspondence to clients.
Schedule and make appointments.
Assist attorneys in collecting information such as employment, tax, and other records.

Compliance Associate (Temp) 10/2012 to 02/2013
Morgan Keegan/Raymond James – Memphis, TN

Daily customer contact regarding client, time sensitive account issues.
Preparation of late notice letters for different issues.
Scanning of confidential documents for hundreds of individual/group accounts.
Scanned documents to keep record of account changes for future audits.
Risk assessment evaluation and Secretary of State look-up on individual/group accounts.
Trained to use systems such as: Lexis Nexis, Guidestar, ANA, Mornet, and Phase 3.
Identify compliance issues that require follow-up or investigation.
Maintain documentation of compliance activities, such as complaints received or investigation outcomes.
File appropriate compliance reports with regulatory agencies.

Post-Closing Coordinator 06/2011 to 08/2012
Citywide Mortgage, LP – Moore, OK

Verify and examine information and accuracy of loan application and closing documents.
Answer questions and advise customers regarding loans and transactions.
Contact customers by mail, telephone, or in person concerning missing information.
Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.
Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators.
File and maintain loan records.
Comply with federal, state, and company policies, procedures, and regulations.
Compiled & shipped closed loan packets to investors, and insured them with government agencies.
Recorded loan info in log and on government reporting forms.
Paid required government fees.
Compiled closed loan forms for delivery for sale to investors.
Monitored investor's websites for suspense items or purchase advices.

Bartender/Server 06/2011 to 08/2012
Olive Garden Italian Restaurant – Oklahoma City, OK

Received the State of Oklahoma's ABC license to serve alcohol.

Check identification of customers to verify age requirements for purchase of alcohol.

Clean glasses, utensils, and bar equipment.

Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.

Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.

Order liquors and supplies.

Collect money for drinks served.

Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to order some food, or calling taxis or other transportation.

Receptionist/Tax Prep 02/2011 to 05/2011
Chulick & Kozleski, LLP – Colorado Springs, CO

Greeted clients, answered phone, offered refreshments.
Providing excellent customer service to all clients to ensure they received the best quality service.
Managed client and business relationships.
Took payments and explained services rendered.

Prepare or assist in preparing simple to complex tax returns for individuals or small businesses.

Interview clients to obtain additional information on taxable income and deductible expenses and allowances.

Review financial records such as income statements and documentation of expenditures to determine forms needed to prepare tax returns.

Calculate form preparation fees according to return complexity and processing time required.

Administrative Assistant 05/2007 to 05/2010
MJF Media, Inc – Algood, TN

Responsible for submitting payroll for an average of 80 employees and secretarial duties.
Processed employee production reports/employee files.
Benefits coordinator.
Worked with 4 temporary agencies to fill employment needs.
Orientation presenter and trainer.
Corresponded with our home office in Canada on a daily basis to ensure customer quality and care.
Maintained excellent vendor relationships.
UPS/Fed-Ex logistics contact.
Production line worker when needed.
Admin assist for the CEO/Production Manager.
Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
Greet visitors and determine whether they should be given access to specific individuals.
Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings.

Education

University of Louisville - Louisville, KY

Daviess County High School - Owensboro, KY

Love this resume? Customize this Resume

Medical Records Medical Office Assistant Server Secretary Processor Bartender Receptionist Manager Administrative Assistant