Fairport Pediatrics - Medical Receptionist Resume Example

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Penelope Perry

X XXXXXXXXX XXXXX, Fairport, NY 14450

Ph: XXXXXXXXXXXX

XXXXXXXXXXXXXXXXXXXXXXXXX

Professional Summary

Responsible Medical Receptionist proficient in a Medical Environment and Restaurant Environment. Passionate and motivated, with a drive for excellence. Four years in medical and eleven years in restaurant positions.

Skills

Customer and Personal Service
Clerical

English Language
Personnel and Human Resources

Administration and Management
Management of Personnel Resources

Experience

Medical Receptionist Sep 2009－Present Fairport Pediatrics, LLP － Fairport, NY

Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
Receive payment and record receipts for services.
Transmit information or documents to customers, using computer, mail, or facsimile machine.
Hear and resolve complaints from customers or the public.
Schedule appointments and maintain and update appointment calendars.
Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
File and maintain records.
Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.

Dietary Nov 2008－Jun 2009 Crest Manor Nursing Home － Fairport, NY

Prepare a major meal, following recipes and determining group food quantities.
Develop job specifications, job descriptions, or work schedules.
Tray line.
Porter
Dishwashing

Owner/Management Jan 1995－Mar 2008 Miceli's Restaurant & Partyhouse － Macedon, NY

Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
Operate cash registers to accept payments for food and beverages.
Inspect dining and serving areas to ensure cleanliness and proper setup.
Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service.
Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
Assist with preparing and serving food and beverages.
Hire, train, and supervise food and beverage service staff.
Perform marketing and advertising service.
Plan parties or other special events and services.
Confer with other staff to help plan establishments' menus.
Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Order Entry Specialist/Billing Jun 1986－Jan 1995 Datagraphic Inc. － Fairport, NY

Oversee activities directly related to making products or providing services.
Plan store layouts or design displays.
Monitor businesses and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits.

Education