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GracePointe Counseling Center - Medical Office Manager Resume Example

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Elizabeth Richardson
Professional Summary

Seasoned in ministry with more than 16 years of experience in women's ministry leadership, children's ministry teaching and Christian Counseling Service.   Excellent coordination and implementation skills. Track record of achieving exceptional results in business and Christian ministries.

  • Coordination
  • Service Orientation
  • Instructing
  • Judgment and Decision Making
  • Complex Problem Solving
  • Administration and Management
  • Troubleshooting
  • Active Learning
Medical Office Manager, Business Consultant and Owner Feb 2008Present GracePointe Counseling Center, LLC Johnson City, TN
  • Manage, consult and advise physicians and clinicians in private practices throughout the Southeast region
  • Lead physicians and clinicians in starting up private practices or fixing troubled practices
  • Direct and conduct recruitment, hiring and training of personnel
  • Establish work schedules and assignments for staff, according to workload
  • Direct, supervise and evaluate work activities of medical, technical, clerical, service and other personnel
  • Develop and implement organizational policies and procedures for the facility
  • Analyze internal processes, recommend and implement procedural or policy changes to improve operations
  • Maintain awareness of advances in medicine, data processing technology, government regulations, health insurance changes, and financing options
  • Plan, administer and control budgets for operating expenses
  • Compute taxes owed and prepare tax returns, ensuring compliance with payment, reporting or other tax requirements
  • Prepare and process payroll information
  • Perform business bookkeeping services
  • Develop marketing and advertisement strategies
Medical Biller and Manager Feb 2002Feb 2008 Tynes Medical Billing Service Kingsport, TN
  • Completed insurance claim forms
  • Received payments and posted amounts paid to customer accounts
  • Contacted insurance companies to check on status of claims payments and write appeal letters for denied claims
  • Performed bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records
Certified Medical Assistant Sep 1990May 1993 Kaiser Permanente Medical Center Vallejo, CA
  • Assisted Physicians in OB/Gyn and Allergy Departments
  • Helped physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures
  • Explained treatment procedures, medications, diets, or physicians' instructions to patients
  • Authorized drug refills and provided prescription information to pharmacies
  • Contacted medical facilities or departments to schedule patients for tests or admission
  • Recorded patients' medical history, vital statistics, or information such as test results in medical records
  • Interviewed patients to obtain medical information and measure their vital signs, weight, and height
Certified Medical Assistant Jan 1989Aug 1990 Reynaldo Lejano, MD Anaheim, CA
  • Clinically assisted surgeon in minor surgeries and procedures
  • Recorded patients' medical history, vital statistics, or information such as test results in medical records
  • Prepared and administered medications as directed by a physician
  • Cleaned and sterilized instruments and disposed of contaminated supplies
  • Prepared hospital and clinical Insurance claim forms
  • Followed up on uncollected insurance reimbursements and appealed denied reimbursements
  • Prepared and handled monthly statements for patients
Certification : Medical Assistant Jun 1990 Bryman Institute Riverside, CA
Core Classes : Biblical Studies Jun 1989 Vanguard University Costa Mesa, CA
Core Classes Jun 1988 Joliet Junior College Joliet, IL
Ministry Leadership Roles

Women's Ministry Leader 

Grace Fellowship Church- Kingsport, TN

  • Implemented a Women's Ministry
  • Recruited a core leadership team
  • Organized and lead an overnight leadership retreat to accomplish the writing of mission, vision, values, objectives statements, and outlining a ministry plan for the year
  • Developed an implementation process
  • Conducted monthly leadership planning meetings
  • Organized and lead GFC's first women's weekend retreat
  • Provided oversight for monthly women's events including dinner, worship, speaker and table discussion


Children's Sunday School Teacher

Grace Fellowship Church-Kingsport, TN

  • Taught second and third grade G2Kids weekly for 2 years

Mother of Preschooler's (MOPS)

Grace Fellowship Church- Johnson City, TN

  • Served as a discussion group coordinator
  • Served as Assistant Coordinator for one year
  • Served as Head Coordinator for one year
  • Created an outline of topics for bimonthly meetings
  • Recruited a speaker relevant to the topic for each meeting
  • Formed a leadership team and provided oversight 
  • Served as a MOPS mentor mother 

Women's Ministry Team Member

Grace Fellowship Church-Johnson City, TN

  • Served as the Women's Ministry Communication's Coordinator
  • Taught Bible Studies
  • Received training for teaching Precepts

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Resume Details

This is a real resume for a Medical Office Manager in Kingsport, Tennessee with experience working for such companies as Gracepointe Counseling Center, Llc, Tynes Medical Billing Service. This is one of the hundreds of Medical Office Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Medical Office Manager resume.

Previous Companies:

  • GracePointe Counseling Center
  • LLC
  • Tynes Medical Billing Service

Previous Job Positions:

  • Medical Office Manager
  • Business Consultant and Owner
  • Medical Biller and Manager
  • Certified Medical Assistant


  • Bryman Institute
  • Vanguard University
  • Joliet Junior College

Level of Education:

  • Certification
  • Core Classes

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