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Hollis Cobb & Associates - Medical Collector Resume Example

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Michael Moore
XXXX XXXXX XXXXXX XXXXX XX, Acworth, GA 30101
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXX
Summary
Seasoned Customer Service/ Collection specialist with more than 8 years experience.  Great negotiation and persuasion skills . Maintains a high level of professionalism and patience in a fast paced collection environment. Always exceeds monthly gross dollar goals. Excellent knowledge of applicable laws related to debt collections. Handles task with accuracy and efficiency.  Core qualifications: knowledgeable of CLS systems, MS office and excellent communication and time management skills. 
Experience
Medical Collector May 2014Present Hollis Cobb & Associates Norcross, Ga
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
  • Locate and notify customers of delinquent accounts by telephone and mail.
  • Advise customers of necessary actions and strategies for debt repayment.
  • Locate and monitor overdue accounts, using computers and a variety of automated systems.
  • Answer customer questions regarding problems with their accounts.
  • Record information about financial status of customers and status of collection efforts.
  • Resolve discrepancies in accounting records.
  • Persuade customers to pay amounts due on credit accounts.
  • Managing over 200  medical accounts daily.
  • exceeds monthly budget goal.
 
Collector Feb 2008May 2014 Frederick J Hannah & Associates Marietta, GA
  • Enforce all Federal (FDCPA) & State Laws which govern collection activity.
  • Work on 3rd party prejudgment Bank of America accounts.
  • Place 150-200 collection calls daily to resolve the consumers delinquent account matters.
  • Consistently reach and exceed the monthly 40k collection goals.
  • Maintained the proper work matrix in accordance with company policies and client guidelines.
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
  • Locate and notify customers of delinquent accounts by mail and or telephone.
  • Advise customers of necessary actions and strategies for debt repayment.
Juvenile Counselor Jul 2000Sep 2007 Dekalb RYDC Decatur, GA
  • Monitored and evaluated individual youth offenders, and building a case file that will be presented to probation officer or other court official.
  • Test the youth in accordance with the individualized rehabilitation program, to determine the progress of the delinquent and the likelihood of a repeat offense.
  • Made sure the youth must was able to adapt to their strategies and incorporate the results of their evaluations into future plans for the offender's counseling.
Education
Criminal Justice Jan 2000 University Of Georgia Athens, GA Criminal Justice
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Resume Details

This is a real resume for a Medical Collector in Acworth, Georgia with experience working for such companies as Hollis Cobb & Associates, Frederick J Hannah & Associates, Dekalb Rydc. This is one of the hundreds of Medical Collector resumes available on our site for free. Use these resumes as templates to get help creating the best Medical Collector resume.

Previous Companies:

  • Hollis Cobb & Associates
  • Frederick J Hannah & Associates
  • Dekalb RYDC

Previous Job Positions:

  • Medical Collector
  • Collector
  • Juvenile Counselor

Schools:

  • University Of Georgia

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