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Ventura County Medical Center - Medical Billing Specialist Ii Resume Example

Penelope Perry
Professional Summary

Hard working and enthusiastic administrative employee seeking a position as a Billing Office Customer Service Administrator. Exceptional work ethic, with a 19-year background in customer service and financial administration.

  • Clerical
  • Active Listening
  • Active Learning
  • Customer Service
  • Judgment and Decision Making
  • Spanish - Speak and Write
Medical Billing Specialist II: Jun 2001Present Ventura County Medical Center: Ventura, CA
  • Acting supervisor for collection department and provide training and orientation to new staff.
  • Resolve customer complaints or answer customers' questions regarding policies and procedures.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Make recommendations to management concerning such issues as staffing decisions or procedural changes.
  • Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.
  • Pay claims, keep records of disbursements, and ensure accounts are balanced.
  • Research, compile, and prepare documentation for court appearances and depositions.
  • Managed a large caseload of collection accounts.
  • Provide services to customers, such as providing information on financial assistance programs.
  • Collect and post payments into patient accounts.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Create, maintain, and enter information into databases.
  • Order and dispense supplies.
  • Learn to operate new office technologies as they are developed and implemented.
Bartender: Jun 1999Jun 2001 Red Lobster Restaurant: Oxnard, CA
  • Supervise the work of bar staff and other bartenders.
  • Plan, organize, and control the operations of a cocktail lounge or bar.
  • Collect payment from customers and ensure cash drawer balanced.
  • Order or requisition liquors and supplies..
  • Train and assist new staff.
  • Collect money for drinks served.
  • Balance cash receipts.
  • Check identification of customers to verify age requirements for purchase of alcohol.
  • Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
  • Clean glasses, utensils, and bar equipment.
  • Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
  • Serve snacks or food items to customers seated at the bar.
Retail Salesperson: Jul 1997Jun 1999 London Fog: Camarillo, CA
  • Greet customers and ascertain what each customer wants or needs.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Open and close cash store, performed tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
  • Train and assist staff.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Maintain records related to sales.
Billing and Posting Supervisor : Jan 1996Jul 1997 Advantage Physical Therapy: Ventura, CA
  • Managed financial administration department. 
  • Implemented course of action to collect monies owed.
  • Report to owner regarding the finances of establishment.
  • Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
  • Perform personal bookkeeping services.
  • Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks.
  • Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software.
  • Perform general office duties such as filing, answering telephones, and handling routine correspondence.
  • Create, maintain, and enter information into databases.
  • Supervise other clerical staff and provide training and orientation to new staff.
High School Diploma , Jun 1995 Oxnard High School , Oxnard, CA
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Resume Details

This is a real resume for a Medical Billing Specialist II in Oxnard, California with experience working for such companies as Ventura County Medical Center, Red Lobster Restaurant, London Fog. This is one of the hundreds of Medical Billing Specialist II resumes available on our site for free. Use these resumes as templates to get help creating the best Medical Billing Specialist II resume.

Previous Companies:

  • Ventura County Medical Center
  • Red Lobster Restaurant
  • London Fog

Previous Job Positions:

  • Medical Billing Specialist II
  • Bartender
  • Retail Salesperson
  • Billing and Posting Supervisor


  • Oxnard High School

Level of Education:

  • High School Diploma

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