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Whidbey General Hospital - Medical Biller & Collector Resume Example

Jayden Robinson
  • XXX XXXXXX XXXXXX, Oak Harbor, WA 98277
Professional Summary

Accomplished and energetic Patient Financial Services Representative with a solid history of achievement in Insurance Billing and Collections. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include Medicaid, time management and critical thinking.

Medical Biller & Collector, 07/2007 to Present
Whidbey General Hospital Coupeville, WA
  • Provide Input to the performance evaluation process of staff members.
  • Act as a liaison with other departments to identify and support problem solving.
  • Deliver information about changes in procedure or processes to other staff or in our daily huddles.
  • Act as the Department Supervisor in the absence of the Department Manager.
  • Attend meetings and acts as the Department Representative.
  • Maintain and coordinate staff schedule and maintain appropriate staffing.
  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustment.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Make copies of correspondence or other printed material.
  • Open, read, route, and distribute incoming mail or other materials and answer routine letters.
  • Conduct searches to find needed information, using such sources as the Internet.
  • Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
  • Supervise other clerical staff and provide training and orientation to new staff.
  • Protect the security of medical records to ensure that confidentiality is maintained as well as request appropriate copies of medical records for appeals.
  • Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer.
  • Process and prepare business or government forms.
  • Resolve or clarify codes or diagnoses with conflicting, missing, or unclear information by consulting with doctors or others or by participating in the coding team's regular meetings.
  • Post medical insurance billings.
  • Prepare statistical reports, narrative reports, or graphic presentations of information, such as tumor registry data for use by hospital staff, researchers, or other users.
  • Complete insurance or other claim forms.
  • Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
  • Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
Customer Service Representative, 01/2001 to 07/2007
Corey Oil & Propane Oak Harbor, WA
Customer Service Representative performing clerical duties and helping walk in as well as call in customers. I was responsible for scheduling service calls as well as maintaining the automatic refill schedule for customer base. I helped maintain customer relations for local construction companies and scheduled Diesel deliveries to sites and equipment,
Billing Account Representative, 10/1991 to 11/2000
Home Paramount Pest Control Charlotte Hall, MD
Billing AccountRepresentative position for a large pest control business serving foursurrounding counties in Maryland as well as Washington DC with thousands of accounts including Federal Government contracts. Duties includedpreparing monthly account billing statements, responding to customer inquiriesregarding billing and service, setting up new customer accounts, and being aprimary office resource for management, staff and customers. 
High School Diploma: May 1991 Chopticon High School - Morganza, MD
General Ongoing Studies: Skagit Valley College: Whidbey Island Campus - Oak Harbor, WA
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Resume Details

This is a real resume for a Medical Biller & Collector in Oak Harbor, Washington with experience working for such companies as Whidbey General Hospital, Corey Oil & Propane, Home Paramount Pest Control. This is one of the hundreds of Medical Biller & Collector resumes available on our site for free. Use these resumes as templates to get help creating the best Medical Biller & Collector resume.

Previous Companies:

  • Whidbey General Hospital
  • Corey Oil & Propane
  • Home Paramount Pest Control

Previous Job Positions:

  • Medical Biller & Collector
  • Customer Service Representative
  • Billing Account Representative


  • Chopticon High School
  • Skagit Valley College: Whidbey Island Campus

Level of Education:

  • High School Diploma
  • General Ongoing Studies

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