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Pccw Teleservices - Medical Assistant Resume Example

Anna Gonzales
XXXX XXXX XXXXXX XX XXXX XXXX, CANA, VA 24317
Ph: XXXXX XXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Summary
Dear Sir or Madam My name is Katherine Livingston and I am in search for a position with your company. My experience and personality are exactly in line with what your company is looking for. I am extremely personable and professional, with excellent verbal and written skills. I have a diverse and plentiful professional background, I am fully bilingual Spanish and English, a very fast learner, enjoy assisting others and have excellent problem solving skills. I am positive that your company is looking for an individual not only with my skills and abilities, but also the motivation to succeed that I possess. Attached, please find my resume for your review. I look forward to talking with you to discuss my credentials in greater detail and thank you in advance for your time. Sincerely, Katherine Livingston Customer Service Agent Medical Assistant Receptionist Assistant Office Manager
Skills

MS Office (Word, PowerPoint, Outlook, Excel); In

Experience
Sep 2013Jul 2014 PCCW Teleservices
  • Customer Service Agent Colon, Panama Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed.
Medical Assistant/ Receptionist Apr 2012Apr 2013 Stay Well Health Medical Group Brooklyn, NY
  • Insurance verification, Get referral and pre-Authorization for surgery Answer up to 5 -8 line and transfer to correct extension or assist them Scheduling appointments and greeting visitors, Composing/Transcribing dictated letters Completion and submission of insurance forms ,Sorting/Handling mail Patient's charts typed up, Medical Records filing/updating/record-keeping Accounts Receivable/Payable, Assisting during physical examinations Maintaining treatment rooms, Sterilizing instruments Performing ECG's, Obtaining vital signs, Performing phlebotomy, Lab procedures.
Assistant Front Office Manager/Medical Assistant Sep 2009Apr 2012 The Children's & Adolescent Medical Center Forest Park, GA
  • Management responsibilities include supervising, hiring and scheduling the office staff which includes receptionists, medical assistants and billing specialists Handle Multiple Calls professionally and accurately Greets visitors and patients Answers telephone and schedule appointments Responsible for reception area Registers new patients and updates existing patient demographics Filing and maintaining medical records.
  • Show patients to examination rooms and prepare them for the physician.
  • Record patients' medical history, vital statistics and information such as test results in medical records.
  • Prepare and administer medications as directed by a physician.
  • Collect blood, tissue or other laboratory specimens, log the specimens, and prepare them for testing.
  • Explain treatment procedures, medications, diets and physicians' instructions to patients.
  • Help physicians examine and treat patients, handing them instruments and materials or performing such tasks as giving injections and removing s.
Medical Assistant Aug 2008Jan 2009 American Foot & Leg Specialist Forest Park, GA
  • Greeted and assisted with the immediate needs of the patients Medicare, clean up and restock exam rooms Diabetic Shoes P/U Call back patient for Lab results and Med results Help front desk, when time allows Pre-Op paper work.
Front Desk Receptionist Colon Aug 2007Jun 2008
  • Answered the telephone and transferred calls to the appropriate individuals, divisions or department Greeted and assisted with the immediate needs of the patients Scheduled appointments and performed the necessary follow up via e-mail and/or phone Obtained insurance benefits, pre-certifications, and collected money (co-pays and deductibles) Referred scheduling needs and inquiries to the appropriate treatment coordinator/patient care coordinator Lab Orders - filling out the proper information on form Authorize drug refills and provide prescription information to pharmacies.
  • Prepare treatment rooms for patient examinations, keeping the rooms neat and clean Clean and sterilize instruments and dispose of contaminated supplies.
  • Cut the nails of diabetic patients Performs alcer procedures for patient.
Wearhouse Machine Operador Jan 2005Aug 2007 Solutions Staffing UPS Jonesboro, GA
  • Stock and sort product for packaging or filling machine operation, and replenish packaging supplies, such as wrapping paper, plastic sheet, boxes, cartons, glue, ink, or labels.
  • Attach identification labels to finished packaged items, or cut stencils and stencil information on containers, such as lot numbers or shipping destinations.
  • Monitor the production line, watching for problems such as pile-ups, jams, or glue that isn't sticking properly.
  • Monitor the production line, watching for problems such as pile-ups, jams, or glue that isn't sticking properly.
Language
Bilingual in Spanish both written and spoken,
Education
Medical Assistant Jul 2007 ACT Advanced Career Training Morrow, GA
High School Diploma Oct 2004 Wingate High School Brooklyn, NY
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Resume Details

This is a real resume for a Medical Assistant in CANA, Virginia with experience working for such companies as Pccw Teleservices, Stay Well Health Medical Group, The Childrens & Adolescent Medical Center. This is one of the hundreds of Medical Assistant resumes available on our site for free. Use these resumes as templates to get help creating the best Medical Assistant resume.

Previous Companies:

  • PCCW Teleservices
  • Stay Well Health Medical Group
  • The Childrens & Adolescent Medical Center

Previous Job Positions:

  • Medical Assistant
  • Receptionist
  • Assistant Front Office Manager
  • Front Desk Receptionist Colon
  • Wearhouse Machine Operador

Schools:

  • ACT Advanced Career Training
  • Wingate High School

Level of Education:

  • High School Diploma

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