Pacific Coast Orthopaedic Institute - Medical Assistant Resume Example

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Natalie Bennett
XXXXX XXXXXXX XXXXXX, Fountain Valley, CA 92708
XXXXXXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXXXX
Summary
To obtain a Medical Assistant position where I may employ my commitment to the concepts of preventive healthcare in a highly stimulating work environment
Skills
  • Taking and documenting vital signs. 
  • Maintain medical records. 
  • Managing phone lines, both incoming and outgoing. 
  • Using EMR software including but not limited to Genbook, Office Ally, E-Clinical Works, and Medisoft. 
  • Sending out Lab Requisitions 
  • Requesting authorizations for HMO patients. 
  • Checking Insurance Eligibility and Benefits
  • Proficient with copy and fax machine. 
  • Medication Administration, Injections, and Venipunctures
  • Prepare patients for exams and procedures. 
  • Medical Insurance Processing and Billing.
  • Checking Pre-certification for PPO patients. 
  • Use of electrical muscle stimulation for physical therapy patients 
  • Use of ultrasound equipment on physical therapy patients 
Experience
Pacific Coast Orthopaedic Institute Fountain Valley, CA Medical Assistant/Receptionist Jun 2014Present
  • Record patients' medical history, vital statistics, or information such as test results in medical records.
  • Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
  • Interview patients to obtain medical information and measure their vital signs, weight, and height.
  • Authorize drug refills and provide prescription information to pharmacies.
  • Clean and sterilize instruments and dispose of contaminated supplies.
  • Prepare and administer medications as directed by a physician.
  • Applying casts and splints to patients with bone fractures and breaks.
  • Show patients to examination rooms and prepare them for the physician.
  • Explain treatment procedures, medications, diets, or physicians' instructions to patients.
  • Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.
  • Contact medical facilities or departments to schedule patients for tests or admission.
  • Change dressings on wounds.
  • Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
  • Greet and log in patients arriving at office or clinic.
  • Schedule appointments for patients.
  • Completing Consult and Progress Notes and Faxing them to Patient's Primary Care Physicians
  • Assist in Physical Therapy Department
  • Instruct, motivate, safeguard, and assist patients as they practice exercises or functional activities.
  • Administer active or passive manual therapeutic exercises, therapeutic massage, aquatic physical therapy, or heat, light, sound, or electrical modality treatments, such as ultrasound.
  • Communicate with or instruct caregivers or family members on patient therapeutic activities or treatment plans.
  • Fit patients for orthopedic braces, prostheses, or supportive devices, such as crutches.
  • Clean work area and check and store equipment after treatment.
  • Assist patients to dress, undress, or put on and remove supportive devices, such as braces, splints, or slings.
  • Perform clerical duties, such as taking inventory, ordering supplies, answering telephone, taking messages, or filling out forms.
  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
  • Answer telephones and direct calls to appropriate staff.
  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
  • Complete insurance or other claim forms.
  • Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
  • Receive and route messages or documents, such as laboratory results, to appropriate staff.
Coastline Medical Clinic/Pain Center Westminster, CA Lead Medical Assistant May 2013Jun 2014
  • Used E-Clinical Software to update and enter data, maintained patients' scheduling 
  • Taking Chief Complaints for Worker's Comp 
  • Traveling to other office locations 
  • Set appointments for patients 
  • Take patients into exam room and take vitals/Chief Complaints 
  • Request authorization for patients 
  • Contacted patients regarding upcoming or missed appointments 
  • Used Practice Expert for Worker Compensation cases
  • Cleaned and restocked supplies in all rooms 
  • Experience with Worker's Comp cases/files 
  • Experience with Personal Injury (PI) cases/files 
  • Use Practice Expert for entering Worker's Comp cases/files 
  • Typing up Primary Treating Physician Reports or PR-2's
  • Retrieving medical records for initial patient consultations
  • Billing insurance for DME's supplied 
  • Bill insurance for chiropractic and physical therapy visits.
  • Interview patients to obtain medical information and measure their vital signs, weight, and height.
  • Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
  • Authorize drug refills and provide prescription information to pharmacies.
  • Clean and sterilize instruments and dispose of contaminated supplies.
  • Prepare and administer medications as directed by a physician.
  • Explain treatment procedures, medications, diets, or physicians' instructions to patients.
  • Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
  • Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.
  • Perform routine laboratory tests and sample analyses.
  • Contact medical facilities or departments to schedule patients for tests or admission.
  • Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
  • Greet and log in patients arriving at office or clinic.
  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
  • Transmit correspondence or medical records by mail, e-mail, or fax.
  • Maintain medical records, technical library, or correspondence files.
Garden Grove Medical Rehabilitation Center Garden Grove, CA Medical Assistant May 2013Jan 2014
  • Welcome and greet all patients in a friendly manner 
  • General office duties; Fax/Copy/File
  • Use Genbook and Office Ally to update and enter data, maintained patients' scheduling 
  • Run errands/Order supplies 
  • Take patients into exam room and take vitals 
  • Check insurance eligibility and benefits for patients
  • Contacted patients regarding upcoming or missed appointments
  • Checked and charged all insurance transactions 
  • Bill insurance for chiropractic and physical therapy visits
  • Perform electrical muscle stimulation on physical therapy patients 
  • Use of ultrasound on physical therapy and chiropractic patients 
  • Work with patients on physical therapy exercises.
  • Schedule appointments for patients.
  • Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients.
  • Answer telephones and direct calls to appropriate staff.
  • Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
  • Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
  • Transmit correspondence or medical records by mail, e-mail, or fax.
ENT & Facial Plastics of O.C Fountain Valley, CA Medical Assistant Jan 2012Jan 2013
  • Used Medisoft to update and enter data, maintained patients' scheduling 
  • Request authorization for patients 
  • Schedule surgery for patients 
  • Contacted patients regarding upcoming or missed appointments 
  • Efficiently sterilized equipments/instruments used in the office 
  • Cleaned and restocked supplies in all rooms 
  • Checked and charged all insurance transactions.
  • Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
  • Record patients' medical history, vital statistics, or information such as test results in medical records.
  • Interview patients to obtain medical information and measure their vital signs, weight, and height.
  • Show patients to examination rooms and prepare them for the physician.
  • Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.
  • Contact medical facilities or departments to schedule patients for tests or admission.
  • Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
  • Greet and log in patients arriving at office or clinic.
  • Schedule appointments for patients.
  • Inventory and order medical, lab, or office supplies or equipment.
  • Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients.
Vector Marketing Huntington Beach, CA Sales Representative Jan 2011Jan 2012
  • Spoke face to face with customers in the comfort of their own home introducing high quality stainless steel products.
  • Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
  • Recommend products to customers, based on customers' needs and interests.
  • Answer customers' questions about products, prices, availability, product uses, and credit terms.
  • Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
  • Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
  • Provide customers with product samples and catalogs.
  • Prepare sales contracts and order forms.
  • Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
Fountain Valley Regional Hospital Fountain Valley, CA Volunteer Jan 2010Jan 2012
  • Translator for patient booths/patients Translator and interpreter for phone calls in Vietnamese Assists in receptionist/information desk Answers phone calls when necessary Assists in taking patients to correct destinations Checks patients into system.
  • Develop and distribute newsletters, brochures, or other printed materials to share information with patients or medical staff.
  • Explain policies, procedures, or services to patients using medical or administrative knowledge.
  • Refer patients to appropriate health care services or resources.
  • Investigate and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution.
  • Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.
Education
Everest College Santa Ana, CA Diploma: Medical Assistant May 2013
Los Amigos High School Fountain Valley, CA High School Diploma
Language
Fluent in English and Vietnamese
Awards
  • Honor Roll: Spring 2013
  • Perfect Attendance
  • Excellence Award
  • Team Player Award

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About this resume

Medical Assistant FROM Fountain Valley , California RESUME

This is a resume for a Medical Assistant in Fountain Valley, California with experience working for such companies as Pacific Coast Orthopaedic Institute and Coastline Medical Clinic. The grade for this resume is 0 and is one of hundreds of Medical Assistant resumes available on our site for free. Use these resumes as templates to get help creating the best Medical Assistant resume.

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School Attended
Everest College