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Glenn Jones Ford - Master Service Advisor Resume Example

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Oliver Martinez

XXX X XXXXXX XX XXXXX, Casa Grande, AZ 85122

Ph: XXXXXXXXXXXX

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Professional Summary

Friendly and enthusiastic Service Advisor with a total of 11 years of specialization with Ford Motor Company. (9 as a tech 2 as an advisor). Able to learn new tasks quickly and proficient in growing as an advisor, tech, and possible future management. Represent establishment with friendly, professional demeanor at all times.

Skills

Good People Skills
Certified as Sync Specialist

Customer and Personal Service
Mathematics (accurate estimating)

Knowing vehicles and their scheduled services.
Willing to go the extra mile to make customers happy

Experience

Master Service Advisor/ Senior Master Tech Nov 2005－Present Glenn Jones Ford/ Jones Auto Center － Casa Grande, AZ I am currently a master service advisor. For the last four years I have been certified, but been in the position for
two. I'm also a Ford Senior Master Tech specializing in
Automatic Transmissions. I am also currently taking
training courses to become a Master Service Manager.
My current position as a Service Advisor I take the
customers information and write there vehicles up for
repairs. I also provide estimates to the customers for
repairs. I call extended warranty companies when necessary. I finalize my repair orders and escort my customers to the cashier when repairs are completed.

Technician Aug 2003－Oct 2005 Earnhardt Ford － Tempe, AZ I was a Lube Tech for the first six months of being with
the company. Then I was an apprentice for the next year and a half, training in Automatic Transmissions.

Education

Associate of Science : Automotive Aug 2003 Universal Technical Institute － Phoenix, AZ

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Technician

Resume Details

This is a real resume for a Master Service Advisor in Casa Grande, Arizona with experience working for such companies as Glenn Jones Ford, Jones Auto Center, Earnhardt Ford. This is one of the hundreds of Master Service Advisor resumes available on our site for free. Use these resumes as templates to get help creating the best Master Service Advisor resume.

                                        Previous Companies:
                                        Glenn Jones Ford
Jones Auto Center
Earnhardt Ford

                                        Previous Job Positions:
                                        Master Service Advisor
Senior Master Tech
Technician

                                        Schools:
                                        Universal Technical Institute

                                        Level of Education:
                                        Associate of Science