American Red Cross Mid American Red Cross - Mass Care Specialist Resume Example

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Jonathan Evans
Seeking a challenging position. 15+ Experience in management.Strong background in media support. Microsoft Office Suite,Effective oral and written communication skills, Organize and prioritize multiple tasks and projects
Mass Care Specialist Sep 2012Apr 2015 American Red Cross Mid American Red Cross Memphis, TN
  • Responsible for the implementation of disaster services program in the Mid-South geographic territory and Western Tennessee Region.
  • Provided information necessary documentation to supply related reports and statistics using current supporting computer software for Red Cross Disaster Relief Operation.
  • Compiled data from a wide variety of Facilities, In Kind Donations, Warehousing, Transportation, Life Safety &Assets Protection, Disaster Services Technology, Mass Care and Sheltering sources for the analyzing, purchasing and procedures, and/or monitoring purchasing processes.
  • Evaluated orders and bids, requisitions, change and orders to ensure use proper funding for supplies and equipment.
  • Developed and work with vendors to determining their capability during disaster relief operation support Issued purchase orders non-disaster and disaster purchasing processes.
  • Maintained Requests for Proposal, purchase orders and vendor files.
  • Oversees purchasing orders and requisitions for chapter and disaster supplies, equipment, necessary resources to support disaster operation.
  • Participated in unity chapter and regional meetings and training.
  • Prepared written materials and electronic financial information for documenting activities.
  • Researched contracts.
  • Responded to inquiries from internal and external supply sources.
  • Triggers included coverage area, geography, risk, population and their Disaster Response Program.
  • Managed two Emergency Response Vehicle (ERV) and support teams.
  • Managed 15 Shelter Teams (10+ Members) Managed 100+ Emergency Shelter Facility Surveyed 35 community and senior centers as shelters during April 2014.
Instructor Logistics Sep 2012Present Shelby County Office of Preparedness - C.E.R.T Office of Preparedness Memphis, TN
  • Community Emergency Response Team Instructor (Volunteer), provided preparedness presentations to the public regarding man- made and natural disasters.
  • Supported community events for oral and media presentations regarding preparedness for fires, flooding, tornados and other types of hazards.
  • Supported emergency communication as Ham Radio operators.
  • Rescuer safety and doing the greatest good for the.
  • Trained over 150 Citizens in C.E.R.T.
  • and Compression Only CPR disasters in terms of immediate services.
  • Attended Drills and Training events; Active Shooter Drill 2014, Mud Island Event 2015,.
  • Attended Integrated Emergency Management-Memphis, NETC, Emmitsburg, Maryland 12/2014.
Parts Sales Manager Jun 2011Present AutoZone Store
AutoZone Mar 2007Present Mid American Red Cross Memphis, TN
  • Managed WOW customer service to all customers.
  • Responsible for the operation and effectively leadership during the absence of the assistant manager and store manages absence.
  • Operated and trained on a wide variety of test equipment for batteries, starters, alternators, voltage regulators and ignition modules.
  • Provided trustworthy advice and fill the customer order right the first time.
  • Assisted customers with service related installations (wiper blades, batteries and other minor repair request).
  • Managed store scheduling, inventory management, daily sales and hours report and Manager's Next Day Review.
  • Electronic ordering, Loss Prevent.
  • Operates computers and computerized equipment, learn advanced automotive computer applications, perform various administrative functions, follow instructions from field operations managers and communicate effectively with other team members.
  • Provided consultative advice, products and services to customers and team members Trained team members Completed store opening/closing checklist and inspection log Mid-South Chapter American Red Cross, First Aid and Cardiopulmonary Resuscitation Instructor Provides training in CPR, first aid, automated external defibrillator (AED).
  • Provides comprehensive training that gives participants the knowledge and skills necessary to stay prepared for virtually any life-threatening situation.
  • Combines training courses, lecture demonstrations and video with hands-on training to enrich the responders' skills.
  • 300 plus training hours for Compression Only CPR, part of the "Ready Faithful Program" sponsored by Assisi Foundation of Memphis.
  • 2010 CPR/FA/AED Instructor of the year.
Specialist Jan 2009Sep 2010 AutoZone Benefits Center AutoZone Inc Memphis, TN
  • Participated in planning and conducting open enrollment for all benefit plans.
  • Developed and created health, life, and optional benefit plan eligibility for employees and dependents.
  • Prepared PeopleSoft reports on various benefit plans and coordinates premium adjustments to payroll.
  • Used PeopleSoft, Content Manager (OnDemand) and call center software to research inquiries.
Audit and Report Specialist Oct 2006Dec 2008 AutoZone Benefits Center AutoZone Inc Memphis, TN
  • Collected and analyzed benefits revenue reports.
  • Analyzed program insurance claims.
  • Monitored and tested insurance carrier and benefits system data for reporting purpose and presentations.
  • Developed metric reports as needed for use by the field support teams and benefits management team.
  • Managed multiple healthcare client relationships and engagements.
  • Tracked industry trends and identifies new healthcare opportunities.
  • Assisted benefits director with budget preparation and expense monitoring throughout the year.
  • Successfully resolved all written inquiries within 15-day time frame expectation set by company.
Manager Jan 2002Sep 2005 AutoZone Benefits Center AutoZone Inc Memphis, TN
  • Participated in planning and conducting open enrollment for all benefit plans.
  • Developed and created health, life, and optional benefit plan eligibility for employees and dependents.
  • Prepared PeopleSoft reports on various benefit plans and coordinates premium adjustments to payroll.
  • Conducted new employee orientation and process new hire payroll information.
  • Updated and maintained new hire orientation, Short Term Disability (STD), and COBRA enrollment data.
  • Provided WOW customer service to internal and external customers.
  • Participated in special projects and community support projects.
  • Administers and coordinates Short Term Disability (STD) program.
  • Coordinated and maintained Short Term and Long Term Disability program.
  • Managed and implemented COBRA procedures to notify eligible employees of regulations governing health insurance.
  • Utilized Microsoft software applications and vendor software to maintain current data files for voluntary and involuntary benefits plans for participants and dependents health insurance coverage and disability plans.
  • Coordinated the premium collection from employees who maintain health insurance under COBRA after termination and STD participants.
  • Coordinated flow of oral and written benefits communications to employees, retirees and department heads.
  • Managed 8 staff member.
  • Received 500+ calls weekly.
Warehouse Clerk Sep 1980Dec 1996 U.S. Marine Corps
  • performed various duties which included receiving, inspecting, locating, storing, rotating, safekeeping, issuing, preparing/shipping, and disposing (when required) of supplies and equipment as relating to supply operations.
  • Maintained equipment and records for items sub custody on a temporary loan basis.
  • Monitored shelf life of supplies and equipment.
  • I maintained warehousing related publications.
  • Performed various levels of preservation and packaging.
  • Ensured appropriate fire and safety precautions were utilized.
  • Maintained protective measures for items in storage, domestic and field.
Associate of Applied Science of Mid : Management Jan 2007 Southwest Tennessee Community College Memphis, TN Management
Course (100,200, 300,400,700,800) : Disaster Management Course Emergency Management Institute Emmifsburg, MD
Additional Information
  • Awards: and Recognition: Shelby County Government - Certificate of Appreciation (10/2008) Support of Hurricane Gustav evacuees. AutoZone Volunteer Certificate (08/2009) Participated in AutoZone Volunteer 2010 23rd Annual Corporate Neighbor Award - Employee Spirit Award 2010 AutoZone Volunteer of the Year 2010 Mid South Chapter - American Red Cross, Instructor of the Year Shelby County Government - Certificate of Appreciation (04/2015) Shelby County Citizen University (sponsored by Mayor Luttrell Jr).

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About this resume

Mass Care Specialist FROM Bartlett , Tennessee RESUME

This is a resume for a Mass Care Specialist in Bartlett, Tennessee with experience working for such companies as American Red Cross Mid American Red Cross and Shelby County Office of Preparedness CERT Office of Preparedness. The grade for this resume is 0 and is one of hundreds of Mass Care Specialist resumes available on our site for free. Use these resumes as templates to get help creating the best Mass Care Specialist resume.

School Attended
Southwest Tennessee Community College