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Bank Of America - Marketing Specialist Resume Example

Addison Kelly
XXXX XXXXX XXXXX, Newark, DE 19711
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXX
Professional Summary

Service-oriented Marketing Specialist with 25 year background within the Banking Industry . Core competencies include managing Card Carrier Insert (CCI) inventory for different business area within the organization, Organize weekly inventory meetings with Card Issuance Inventory Specialists and Communicate with over 100 Account Executives to update them on their remaining inventory status while cross-educating them, and participates in Loyalty Marketing Conversion and Portfolio Acquisition. Displays excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills
  • Time Management
  • Writing
  • Operation Monitoring
  • Quality Control Analysis
  • Troubleshooting
  • Communication
  • Self Motivated
  • Judgment and Decision Making
  • Instructing
  • Systems Evaluation
Experience
Marketing Specialist Jun 2004Present Bank Of America Newark, DE
Execute and Manage inventory collateral for consumer and non-consumer card packages for different business areas within the organization.
Conduct weekly inventory meetings with Card Issuance Inventory Specialists in DE, NJ and TX to discuss collateral issues and to avoid any stock outs.
Place collateral inventory orders with bank approved vendors to maintain the appropriate inventory levels for daily production.
Conduct quarterly scorecard meetings with each vendor to provide reporting to the respective line of business (LOB) partners to advise them where they stand with their collateral for production.
Working on the implementation of converting from the MBNAIS platform to the new TSYS platform.
Assisting with the implementation on projects such as EMV Chip Card, Ultra High Network and Health Benefits collateral Programs.
Section Manager May 2001Sep 2004 MBNA America Bank Newark, DE Manage Staff, preparing work schedules and assigning specific duties, hiring and retaining exceptional individuals while helping them achieve an embossing average of 39% of total volumes per month.
Created step by step processes for different areas within Card Issuance.
Implement and test the systems that emboss credit cards.
Provided action items for monthly vendor meetings and facilitated monthly Data Card Partnership meetings.
Complete monthly Customer Satisfaction participation listening.
Quality Assurance Assistant Manager Nov 2000May 2001 MBNA America Bank Newark, DE Enforcing desktop security guide lines within the department.
Participating and facilitating monthly quality management partnership meetings.
Conducted departmental self-audits daily, weekly and monthly while completing compliance self-audit packages.
Provide manager with input concerning their department with shifts quality results and machine issues while conducting Regulation AA, B, P & Z education within each shift.
Participated in monthly Corporate Operations and Fulfillment meetings while providing general procedure education, monthly progress reports and assisting with vault storage expansion.
 
Senior Card Service Machine Operator May 1999Oct 2000 MBNA America Bank Newark, DE Operating all equipment within the Card Issuance processing area.
Performing minor repairs on Data Card equipment.
Implemented and Direct a training course for new recruits in order to speed profitability.
Conducted and facilitated educational programs for new hires and current operators.
Card Services Macine Operator Aug 1989Apr 1998 MBNA America Bank Newark, DE Operating all equipment within the Card Issuance processing area.
Directing educational classes for new hire on the procedures and processes of the Card Issuance processing.
Assisted with the monthly department meetings, to review departmental goals and discuss ways to increase productivity.
Presort Machine Operator Jul 1988Jul 1989 MBNA America Bank Newark, DE Operating high-speed mail pre-sort machinery.
Overseen the packing of the pre-sorted mail to be picked up by the US Postal Service.
Developed a training course for new hire.
Education
High School Diploma Jun 1988 Newark High School Newark, DE
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Resume Details

This is a real resume for a Marketing Specialist in Newark, Delaware with experience working for such companies as Bank Of America, Mbna America Bank. This is one of the hundreds of Marketing Specialist resumes available on our site for free. Use these resumes as templates to get help creating the best Marketing Specialist resume.

Previous Companies:

  • Bank Of America
  • MBNA America Bank

Previous Job Positions:

  • Marketing Specialist
  • Section Manager
  • Quality Assurance Assistant Manager
  • Senior Card Service Machine Operator
  • Card Services Macine Operator

Schools:

  • Newark High School

Level of Education:

  • High School Diploma

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