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Hilton Grand Vacations - Marketing Reservations Coordinator Resume Example

Alexa Coleman
XXX XXXXXXXXXX XXXXXX XXXX XXX, Myrtle Beach, SC 29579
Ph: XXXXX XXXXXXXX
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Summary
Aggressively prospect, maximize sales, and provide exemplary customer service. Quota-surpassing sales representative with a history of exceeding employer expectations across diverse industries. Enjoy talking to people and establishing a long-term, loyal customer base. Tenacious negotiator and closer; adept in conveying the benefits of products/services and generating customer interest. 
Skills
  • Top-rated sales performance
  • Client development
  • Cash Management
  • Self-motivated
  • Problem Solving
  • Attention to detail
  • Microsoft Office and PropertyManagement Software
  • Interpersonal skills
Experience
Marketing Reservations Coordinator Sep 2014Nov 2014 Hilton Grand Vacations Myrtle Beach, SC
As a Hilton Grand Vacations Marketing Reservations Coordinator, I was held responsible for accurately recording guest tour presentation reservations in the system for the Hotel Marketing and In-house Teams. As the first point of contact for these team members, I also assisted marketing management in monitoring and directing tour flow and was the central hub of communication with all of the Marketing Departments, including but not limited to: Hotel Marketing, In-House Marketing, Gifting, and Hosts. 
Reservationist Nov 2013Sep 2014 Seaside Rentals Premier Vacation Homes Surfside Beach, SC
As a Reservationist at Seaside Rentals Premier Vacation Homes, I strive every day to make not only the customer completely satisfied, but the home owner as well. Working for a property management company has allowed me to dive into a world of hospitality, providing five star customer service to the guest, and delve in the world of property management,where the homeowner is a continuous focus. From booking the home, to payment, to the date of arrival - I handle it all as a representative of Seaside Rentals. When there is an issue that arises, I am the front line of communication to have it handled properly but efficiently to allow the guest to enjoy the vacation they have been planning. For the homeowner, it is about reservations and ensuring they get the most from placing their home on our rental program. Within this company, I maintain a strong focus on service, efficiency, and strong communication.
Teller Feb 2013Jul 2013 South Carolina Bank and Trust Myrtle Beach, SC As a representative of South Carolina Bank and Trust, I strive everyday to provide the best customer experience while completing a multitude of tasks. These tasks include deposits,withdrawals, loan payments, cashing checks, account maintenance, and promoting bank products. I also maintain the integrity and security of the bank by following all policies and procedures and proper protocol. As a representative of the bank, I maintain a strong focus on sales, service, and efficiency.
Float Teller May 2012Feb 2013 PNC Bank Myrtle Beach, SC
As a PNC Teller Banking Representative I provide excellent customer service to members to continually maintain member satisfaction. My knowledge and experience went beyond as Iwas thoroughly trained to be the back up supervisor, when needed to step in. I performed a set of regular procedures, as well as a variety of customer requests and transactions,including, but not limited to: following proper security measures to ensure funds were not compromised, receive cash and checks deposits, verify amounts, and examine checks for endorsement, enter member and transaction data into computer and issue computer generated receipts, cash checks and disburse monies after verifying signatures,endorsements, and identification, and explain, as well as promote PNC products and services.

Sales Promoter Oct 2011Apr 2012 Trend Motors Volkswagen Rockaway, NJ
As Trend Motor's Sales Services Promoter, my responsibilities included: promoting the dealership sales and services to potential clients, building their clientele database through contests and test-drive sign ups, and organize their main displays within the mall.
Customer Service Representative Aug 2009Sep 2011 Toys R Us Rockaway, NJ
As a Team Member, I had primary responsibilities as a cashier which included completing transactions while ensuring full customer satisfaction as well as completing daily sales goals. I also had responsibilities as a Guest Services associate which included processing returns and exchanges, maintaining the front end and overseeing cashiers on duty, as well as properly dealing with customer complaints effectively.
Education
High School Diploma Jun 2010 Roxbury High School Succasunna, NJ
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Resume Details

This is a real resume for a Marketing Reservations Coordinator in Myrtle Beach, South Carolina with experience working for such companies as Hilton Grand Vacations, Seaside Rentals Premier Vacation Homes, South Carolina Bank And Trust. This is one of the hundreds of Marketing Reservations Coordinator resumes available on our site for free. Use these resumes as templates to get help creating the best Marketing Reservations Coordinator resume.

Previous Companies:

  • Hilton Grand Vacations
  • Seaside Rentals Premier Vacation Homes
  • South Carolina Bank and Trust

Previous Job Positions:

  • Marketing Reservations Coordinator
  • Reservationist
  • Teller
  • Float Teller
  • Sales Promoter

Schools:

  • Roxbury High School

Level of Education:

  • High School Diploma

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