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Kiowa Casino Verden - Marketing Representative Resume Example

Emma Stewart
XXXX XXXXXX XXX XXXX X, Chickasha, OK 73018
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Goal-oriented (Potential) Drop Team member dedicated to high levels of team satisfaction and meeting aggressive business goals. Casino knowledge and dedicated team member with specialized knowledge in Casino operations and dedication to my team members.

Skills
  • Customer and Personal Service Active Listening English Language Persuasion Reading Comprehension Critical Thinking Negotiation Social Perceptiveness Active Learning Judgment and Decision Making Clerical Service Orientation Food Production
Experience
Marketing Representative Jun 2013Present Kiowa Casino Verden Verden, OK
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Solicit sales of new or additional services or products.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
Bar Tender,Food & Beverage Kitchen Prep, and Customer Service Representative Oct 2011Nov 2012 GoldRiver Casino Anadarko, OK
  • Wipe tables or seats with dampened cloths or replace dirty tablecloths.
  • Set tables with clean linens, condiments, or other supplies.
  • Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.
  • Clean up spilled food or drink or broken dishes and remove empty bottles and trash.
  • Perform serving, cleaning, or stocking duties in establishments, such as cafeterias or dining rooms, to facilitate customer service.
  • Fill beverage or ice dispensers.
  • Serve ice water, coffee, rolls, or butter to patrons.
  • Stock cabinets or serving areas with condiments and refill condiment containers.
  • Locate items requested by customers.
  • Carry trays from food counters to tables for cafeteria patrons.
  • Carry food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
  • Replenish supplies of food or equipment at steam tables or service bars.
  • Serve food to customers when waiters or waitresses need assistance.
  • Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mop or vacuum floors.
  • Run cash registers.
  • Wash glasses or other serving equipment at bars.
  • Stock refrigerating units with wines or bottled beer or replace empty beer kegs.
  • Slice and pit fruit used to garnish drinks.
CSR (Customer Service Representative) May 2009Oct 2009 Silver Buffalo Anadarko, OK
  • Sell and serve refreshments to customers.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Hear and resolve complaints from customers or the public.
  • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
  • Greet patrons attending entertainment events.
  • Provide assistance with patrons' special needs, such as helping those with wheelchairs.
  • Direct patrons to restrooms, concession stands and telephones.
Education
High School Diploma May 2007 Boynton-Moton High School Boynton, OK College bound classes
Hospitality & Lodging Managment Indian Capitol Technology Center Muskogee, OK Certification in Class;
Graduated from class: 05/2006-2007
Nursing Bacone College Muskogee, OK Didn't get to graduate because financial hardships.
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Resume Details

This is a real resume for a Marketing Representative in Chickasha, Oklahoma with experience working for such companies as Kiowa Casino Verden, Goldriver Casino, Silver Buffalo. This is one of the hundreds of Marketing Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Marketing Representative resume.

Previous Companies:

  • Kiowa Casino Verden
  • GoldRiver Casino
  • Silver Buffalo

Previous Job Positions:

  • Marketing Representative
  • Bar Tender
  • Food & Beverage Kitchen Prep
  • and Customer Service Representative
  • CSR

Schools:

  • Boynton-Moton High School
  • Indian Capitol Technology Center
  • Bacone College

Level of Education:

  • High School Diploma

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