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COMMONWEALTH TECHNOLOGY Previously Western Business Equipment - Marketing Director Resume Example

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Amelia Cooper
XXXX XXXXXXXX XXXX, Paducah, KY 42003
XXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXXXX
Summary

Goal-oriented Marketing Director dedicated to high levels of customer satisfaction and meeting aggressive business goals. Proactive, resourceful and passionate with specialized knowledge in marketing strategies and account management.

Skills
  • Administration and Management
  • Sales and Marketing
  • Communications and Media
  • Troubleshooting
  • Social Perceptiveness
  • Active Learning
  • Computers and Electronics
  • Strong belief in listening and finding solution for customers
Experience
Marketing Director/Sales/Management 3/2013 to 1/ 2015 COMMONWEALTH TECHNOLOGY (Previously Western Business Equipment) Paducah, KY
  • Contributes positively in stressful and challenging circumstances.
  •  Provide positive, individualized customer care for hundreds of customers each week. 
  • Engaged in an unwavering commitment to customer service .  build productive relationships, ensure that existing and new customer relationships are strengthened to continue to grow.
  • Mastered the ability to make a customer feel heard
  • Generating new business by leveraging existing relationships, prospecting, conducting market analysis and launching campaigns.
  • Check to ensure that appropriate changes were made to resolve customers' problems and targeting messages to different offices.
  • Successfully with transition with continued support the customers, vendors and sales manager.
  • Implemented procedures using vertical marketing existing customers and localized research to obtain quality new leads for my sales manager.
Office Manager/Customer Relations/Administrative 8/2012-3/2013 WESTERN BUSINESS EQUIPMENT Paducah , KY
  • Responsible for the preparation of customer account invoices, monthly account statements, service and inventory billing, as well as dealing directly with the customers and suppliers.
  • Taking responsibility for all the administrative processes within the office, and maintaining office equipment and technology.
  • Served as executive assistant to the owner and service team, handled a busy phone system, also making regular face to face and telephone contact with existing and potential customers.
  • Calculated, prepared, and issued customer account invoices, account statements, and other financial statements according to established procedures using QuickBooks & Excel.
  • Typing, filing, answering phones, ordering office supplies, scheduling appointments and controlling customer supply orders & deliveries.
  • Assisted with both the owner and service manager with daily administrative tasks.
    • Plan, administer and control budgets for contracts, equipment and supplies.
    • Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems.
    • Conduct classes to teach procedures to staff.
    • Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.
    • Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
    • Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
    • Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
    • Open, sort, and distribute incoming correspondence, including faxes and email.
    • Provide clerical support to other departments.
    • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
    • Compile, copy, sort, and file records of office activities, business transactions, and other activities.
    • Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.
    • Complete work schedules, manage calendars, and arrange appointments.
    • Inventory and order materials, supplies, and services.
    • Troubleshoot problems involving office equipment, such as computer hardware and software.
    Education
    Bachelor of Science Jan 2002 MURRAY STATE UNIVERSITY Murray, KY Major: Public Relations and Marketing
    Awards

    Successfully completed Canon U.S.A Sales Training and Field Sales Boot Camp in October 2014. 

    Extensive participation & completion of 30+ Canon Web Training Courses with enfaces on Office Equipment, Solution Base Selling and ongoing product knowledge. . 

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    Resume Details

    This is a real resume for a Marketing Director in Paducah, Kentucky with experience working for such companies as Commonwealth Technology Previously Western Business Equipment, Western Business Equipment. This is one of the hundreds of Marketing Director resumes available on our site for free. Use these resumes as templates to get help creating the best Marketing Director resume.

    Previous Companies:

    • COMMONWEALTH TECHNOLOGY Previously Western Business Equipment
    • WESTERN BUSINESS EQUIPMENT

    Previous Job Positions:

    • Marketing Director
    • Sales
    • Management 3
    • 2013 to 1
    • 2015

    Schools:

    • MURRAY STATE UNIVERSITY

    Level of Education:

    • Bachelor of Science

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