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Florida Sun Insurance - Managing Insurance Agent Resume Example

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Zoey Brooks
Professional Summary

Over 25 years of a strong diverse ackground in sales and customer sercice.  Excelling in new account development, consultive sales, relationship building, networking, lead developments, pre-sales stragegies, cold calling, need assessment and constant follow up to close new business.

Outstanding organization focus with attention to detail.  Adept at balancing multiple competing priorities simultaneously in high pressure, fast paced environments while consistently meeting all time deadlines and quality requirements.

Excellent communication and interpersonal skills.  Relate quickly and professionally with all cultures, personalities, ages and business levels.  Highly industrious, goal oriented, self motivated with a superior work ethic, dedication and integrity.

Work well either independently or as an active team player.

  • Property insurance
  • Underwriting knowledge
  • Time Management
  • Results oriented
  • Customer and Personal Service
  • MS Office
  • Excellent trouble shooting ability
Managing Insurance Agent 01/2011 to Present
Florida Sun Insurance Palm Coast, FL
  • Sell various types of insurance policies to individuals and businesses, including home, auto and commercial.
  • Responsible for achieving sales targets, including new business and retention of present business.
  • Hires and trains agency staff on all aspects of the business.
  • Work closely with Insurance Company underwriters to ensure we are meeting their guidelines and to resolve policy issues.
  • Close 30-50 sales per month.
  • Network with various realtors and lenders to increase new business.
  • Provide customer service to policyholders by communicating with internal/external personnel regarding problem situations.
  • Assisted in researching and implementation of Agency quoting and management software systems within my first 2 months of hiring.
  • In my first year with Florida Sun Insurance, sales increased by 50% and I helped build the business from 2 employees to now 9 and opened a new office November 2013 that I manage.

Insurance Customer Service/Sales 09/2010 to 01/2011
Allstate Insurance Port Orange, FL
  • Assisted with customer inquiries concerning their auto and homeowners insurance. 
  •  Quoted home and auto insurance policies and processed endorsements.
  • Agency closed
Customer Service/Cashier 09/2009 to 09/2010
City of Flagler Beach Flagler Beach, FL
  • Responsible for customer inquiries concerning utility services and accounts payable issues including taking the utility bill payments and reconciling the deposits.
  • Balanced cash receipts, posted data to accounts, updated records. 
  • Performed other related duties as required and assigned.
Insurance Agent Healthcare 10/2008 to 05/2010
Berlin & Denys, Inc Palm Coast, FL
  • 100% commission, worked from home and office.
  • Sold individual, group and Medicare supplemental insurance.
  • Sales, prospecting, cold calling, relationship building, and lead development.
  • Met with customers at our office, their homes and outside locations to provide quotes and write policies.
Loan Officer 07/2004 to 10/2008
Mortgage Lending Institutions Huntington Beach, FL
  • Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.
  • Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information.
  • Meet with applicants to obtain information for loan applications and to answer questions about the process.
  • Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.
  • Review loan agreements to ensure that they are complete and accurate according to policy.
  • Stay abreast of new types of loans and products to better meet customs needs.
  • Confer with underwriters and aid in resolving mortgage application problems along with processing the application.
  • 100% commission, always met or exceeded sales goals.
International Shipping Logistics 01/1996 to 07/2004
International Steamship Companies Long Beach, CA
  • All aspects of international shipping including supply chain management, cargo coordination, customer service.
  • In compliance with all industry regulatory requirements including US Customs, FMC and DOT utilizing in-depth knowledge of all regulatory guidelines and procedures.
  • Coordinated with intermodal transport carriers to facilitate smooth shipment operations.
  • Acted as liaison between sales and account owner to resolve any conflict or concerns as communicated by customers and to reconciles discrepancies and rate issues.
  • Provided comprehensive assistance in ISO 1992 certification and other special corporate projects including training personnel in a new Houston, TX office.
Business Sullivan County College - Loch Sheldrake, NY
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Resume Details

This is a real resume for a Managing Insurance Agent in Flagler Beach, Florida with experience working for such companies as Florida Sun Insurance, Allstate Insurance, City Of Flagler Beach. This is one of the hundreds of Managing Insurance Agent resumes available on our site for free. Use these resumes as templates to get help creating the best Managing Insurance Agent resume.

Previous Companies:

  • Florida Sun Insurance
  • Allstate Insurance
  • City of Flagler Beach

Previous Job Positions:

  • Managing Insurance Agent
  • Insurance Customer Service
  • Sales
  • Customer Service
  • Cashier


  • Sullivan County College

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