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Passport Dsn - Managing Director Resume Example

Brooklyn Henderson
Professional Summary
With more than 15 years experience in marketing, fashion and high profile business, this unusual combination of skills create a refreshing style of business management. Passionate and focussed with a goal to breathe positive energy into a deadline driven industry. Able to manage a team across multiple projects in multiple locations with an extensive knowledge of retail, grocery and convenience brands.
  • Leadership and Team Building
  • Judgment and Decision Making
  • Public Speaking
  • Problem Solving
  • Social Perceptiveness
  • Service Orientation
  • Negotiation
  • Management of Financial Resources
  • Sales and Marketing
Managing Director 09/2013 - Present
Passport Dsn - Melbourne, Vi
  • Management of company sales and finances (with finance team) - produce reports or presentations that outline findings, explain risk positions, or recommend changes.
  • Confer with company directors, or staff members to discuss issues, coordinate activities, or resolve problems.
  • Direct, plan, or implement policies, procedures and objectives to ensure continuing operations, maximize efficiencies and increase productivity.
  • Mentor staff members and work on the development of each role within the business and the general company culture.
  • Prepare budgets for approval, including those for funding or implementation of programs.
  • Negotiate or approve contracts or agreements with clients, distributors, suppliers and other organizational entities.
  • Appoint department heads or managers and assign or delegate responsibilities to them.
  • Establish departmental responsibilities and coordinate functions among departments.
  • Create presentations and deliver information at meetings or conventions to promote services (new business development), showcase work, or accomplish objectives.
  • Represent Passport at official functions or delegate representatives to do so.
Clients Services Director 07/2011 - 09/2013
Passport Dsn - Melbourne, Vi Responsible for client retention - ensuring the business has a strong plan for the maintenance and development of client relationships.
• Identify and secure new business opportunities within existing clientsand assist with all new business proposals and pitches.  
• Work closely withthe strategic planner in developing strategic direction for all major projects and ensure the team are implementing this vision across all presentations.
• Act as the client's liaison with the agency, ensuring all work meets the client'sobjective, including approval of artwork leaving the studio.
 • Responsible for crisismanagement & issue resolution with both clients and the internal team  
• Create and deliver company presentations to major clients whenever necessary.
 • Maintain regular client liaison; conduct clientcheck-ins and yearly reviews (KPI's).
• Responsible for the company's monthly invoicing (and profitability) against sales targets - including the production of financial reports for company directors.
• Conduct weekly meetings with the finance team on client sales, billings, expenses and debtors.
• Management and mentoring of account management staff including reviewing of work and providing guidance, feedback, training, induction plans and career growth/opportunities. 
Account Director 02/2009 - 07/2011
Passport Dsn - Malbourne, Vi •Act as a senior client liaison with the agency, ensuring all work meets the client'sobjective.
•Understand the client's marketing objectives in terms of sales, market-share,competitor products, etc.
• Management of account finances: estimates, fee negotiations, client budgets,invoices and monthly disbursements.
• Maintain and grow client relationships (both existing and new)
• Support client requests and manage client expectations•Approval of artwork leaving the studio
• Take client briefs and feedback / responsible for writing briefs/contact reports for the studio at every stage of the project
• Provide client estimates/ timelines
• Support and help develop junior account management role/s.  
• Identify and secure new business opportunities and assist with new business proposals and pitches.
• Manage and co-ordinate Passport DSN work schedule and appointments
• Responsible for monthly invoicing and meeting sales targets
• Liaise with Client Service Director on billings, expenses and debtors
• Management, training and mentoring of junior staff including the reviewing of work andproviding guidance and feedback. 
• Active role in company meetings and procedures from a strategic perspective. 
Area Manager & PR Manager 11/2004 - 05/2008
Lisa Barron Pty Ltd - Melbourne, Vi • Management of 3 retail fashion stores.
• Management of 14 retail staff.
• Liaise with an additional 40 wholesale accounts across Australia and undertake bi-annual/seasonal sales trips with Lisa Barron.
• Setting annual and weekly budgets, sales targets and creating financial reports for the company directors.
• Responsible for the interviewing/hiring/dismissal/reviews of all staff.
• Establish and implementation of  any new processes, procedures, schedules, and keep track of the daily work of all retail staff.
• Formulation of strategies to extend business with established accounts and to create relationships with new accounts both in Australia and overseas.
• Organise and implement all sales promotions and events (including large warehouse sales events and fashion parades).
• Monitor and analyze sales periods and promotion results to determine cost effectiveness of promotional campaigns.
• Oversee marketing staff and approve all social media content (including maintenance of company website).
• Establish and maintain effective working relationships with clients, government officials, and media representatives and use these relationships to develop new business opportunities.
• Organisation and management of all press releases and media content for Lisa Barron.
• Develop and maintain the company's corporate image and identity, which includes the use of logos and signage.

Retail Buyer (Fashion) 01/2003 - 10/2004
Eco-d Pty Ltd - Melbourne, Vi
  • Examine, select, order, and purchase at the most favorable price merchandise consistent with quality, quantity, specification requirements and other factors.
  • Monitor and analyze sales records, trends, or economic conditions to anticipate consumer buying patterns and determine what the company will sell and how much inventory is needed.
  • Set or recommend mark-up rates, mark-down rates, and selling prices for merchandise.
  • Set budgets each season and allocate stock accordingly.
  • Train or supervise retail managers and staff.
  • Authorize payment of invoices or return of merchandise.
  • Interview and work closely with vendors to obtain and develop desired products.
  • Consult with store or merchandise managers about budgets or goods to be purchased.
  • Conduct staff meetings with sales personnel to introduce new merchandise.
  • Determine which products should be featured in advertising, the advertising medium to be used, or when the ads should be run.
  • Confer with sales and purchasing personnel to obtain information about customer needs and preferences.
Bachelor of Arts: Sociology / Marketing Sep 2001 Curtin University - Bentley, WA
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Resume Details

This is a real resume for a Managing Director in CONCHO, Oklahoma with experience working for such companies as Passport Dsn, Lisa Barron Pty Ltd, Eco D Pty Ltd. This is one of the hundreds of Managing Director resumes available on our site for free. Use these resumes as templates to get help creating the best Managing Director resume.

Previous Companies:

  • Passport Dsn
  • Lisa Barron Pty Ltd
  • Eco d Pty Ltd

Previous Job Positions:

  • Managing Director
  • Clients Services Director
  • Account Director
  • Area Manager & PR Manager
  • Retail Buyer


  • Curtin University

Level of Education:

  • Bachelor of Arts

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