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Prebyterian Medical Group - Manager Operations Improvement Resume Example

Lily Sanders
Professional Summary
Driven and dedicated Manager of Operations Improvement seeking a positions as a Manager of Operations. Exceptional time management skills, with a keen attention to detail and processes. Able to learn new tasks quickly and proficient in management of several functions of an organization. Motivated leader with strong organizational and prioritization abilities.
  • Administration and Management
  • Critical Thinking
  • Economics and Accounting
  • Coordination
  • Complex Problem Solving
  • Judgment and Decision Making
  • Time Management
  • Computers and Electronics
  • Writing
  • Management of Material Resources
  • Operation Monitoring
Manager - Operations Improvement/Practice Operations Apr 2014Present Prebyterian Medical Group Albuquerque, NM
  • Oversee and perform any and all duties related to day to day practice operations in a delivery system with 80+ providers.
  • Creation and entry of special payroll for all providers.
  • Tracking and entry of provider reimbursements.
  • Tracking of provider contracts and compensations plans.
  •  Management of provider licensure, renewals, and re-appointment of hospital privileges.
  • Management and creation of provider procedure logs for privilege renewal.
  • Oversight and management of all provider onboarding including credentialing, verification, schedule preference creation, and training scheduling.
  • Management of the midlevel precursor program used to train and properly integrate new midlevel providers.
  • Management of new physician orientation with coaching staff to ensure proper integration of new physicians.
  • Management of full time equivalent (FTE) need regarding budget and scheduling needs.
  • Reports to leadership regarding budget and FTE need as well as scheduling needs.
  • Management of all locum tenens including onboarding, pay audits, credentialing, scheduling, and extensions & terminations.
  • Management of all employee records and staff files.
  • Management and resolution of all provider related issues.
  • Provider representative between administrative departments within the system.
  • Management of provider committees including committee attendance tracking, committee meeting preparations, committee document creation and storage, and committee pay in accordance with provider compensation plans.
  • Creation and management of monthly department staff meeting including agenda creations, scheduling of guests, meeting minutes creation, provider attendance tracking, distribution of meeting materials, and management of distribution of meeting minutes.
  • Metrics creation and distribution including individual provider statistics.Creation of length of stay, door to bed, door to doc, bed to disposition, and patients per hour metrics.
  • Creations of ED flow metrics to provider group outlook for each facility in the central delivery system.
  • Analytical analysis of statistics to drive practice direction.
  • Initiation of pilot programs to gather data on practice changes.
ISD Business Manager/ Finance System Administrator Aug 2010Apr 2014 New Mexico Institute of Mining and Technology Socorro, NM
  • Oversight of all business operations for Information Services Department (Roughly 50 employees).
  • Annual budget creation for a cost center setting (zero sum non-profit budgeting).
  • Revenue and Expenditure oversight and control.
  • Revenue allocation creation.
  • Personnel management.
  • Time approval and payroll auditing.
  • Contracts and lease creation for bandwidth and land leases with the state of New Mexico.
  • Sole adviser to Director of ISD for financial direction and business decision making.
  • Property liaison for ISD department. Handled all property inventory measures.
  • Management of account receivable and account payable for ISD department.
  • Creation and processing of all journal and ledger entries for ISD department.
  • Administrator of all institutional financial data (function served entire institution). Use Ellucian Banner for Higher Ed.
  • Creation of financial database profiles and security provisions.
  • Assignment and management of all security privileges within the financial database.
  • Database document creation and management.
  • Document troubleshooting and resolution.
  • Management of all end of year functions for closing the financial year in the financial database.
  • Reports to Vice-President of Finance for all end of year functions.
Legal Advocate/Offender Monitor Aug 2007Aug 2010 El; Puente del Socorro Socorro, NM
  • Domestic violence legal advocate for victims of domestic violence.
  • Prepared temporary orders of protection and filed for permanent orders of protection for DV victims.
  • Assisted victims with creation of child custody and support orders.
  • Accompanied victims to court to advocate in front of DV commissioner.
  • Monitored offender criminal records.
  • Reported criminal activity of DV offenders to the state of New Mexico and local law enforcement.
  • Intakes for both victims and offenders into counseling programs.
  • Facilitated supervised child visitations and exchanges for DV offenders and victims.
Bachelor of Science : Management Science Jul 2010 New Mexico Institute of Mining and Technology Socorro, NM
  • New Mexico Small Business Associated Outstanding Research Award for the Optimization of Business Functions and Processes in the Optical Thin-Film Industry.
  • Bursum Award - New Mexico Tech - Top Graduate from Class of 2010 Management Department Students
  • Key Note Speaker - New Mexico Tech President's Dinner - For Successful Contribution to an Organization Post-Graduation.
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Resume Details

This is a real resume for a Manager Operations Improvement in Albuquerque, New Mexico with experience working for such companies as Prebyterian Medical Group, New Mexico Institute Of Mining And Technology, El. This is one of the hundreds of Manager Operations Improvement resumes available on our site for free. Use these resumes as templates to get help creating the best Manager Operations Improvement resume.

Previous Companies:

  • Prebyterian Medical Group
  • New Mexico Institute of Mining and Technology
  • El

Previous Job Positions:

  • Manager Operations Improvement
  • Practice Operations
  • ISD Business Manager
  • Finance System Administrator
  • Legal Advocate


  • New Mexico Institute of Mining and Technology

Level of Education:

  • Bachelor of Science

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