Frontier Communications - Manager Network Operations Resume Example

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Benjamin Taylor
XXX XXXXXXXXX XXXX, Van Alstyne, TX 75495
Professional Summary
  • Telecommunications
  • Judgment and Decision Making
  • Operation and Control
  • Troubleshooting
  • Equipment Maintenance
  • Operation Monitoring
Manager Network Operations, Aug 2013Present Frontier Communications, Allen, TX

Allen NOC Manager,

Manager of thirteen Specialist responsible for 24x7 operations providing Surveillance and Tier 1 support for the Frontier Management IP network, Air Pressure support, and EMS password administration and support

Network Operations Manager, Jul 2010Aug 2013 Frontier Communications, Allen, TX

Allen NOC Tier 2 Switching Manager,

Managed fifteen Tier 2 Switching Specialist providing second level maintenance support for the following TDM switching technologies across the national Frontier network: Alcatel-Lucent 5ESS, Alcatel-Lucent GTD5, Genband DMS100, Genband DMS10, Stromberg-Carlson DCO, Siemens EWSD's

Network Operations Manager, Jun 2007Jun 2010 Verizon Communications, Irving, TX

Verizon Network Operations Center Manager,

Tier 1 Manager over the Verizon NOC in Irving, TX managing 59 CWA Associates, 23 Specialist, and 6 Supervisors.   Providing Tier 1 surveillance and support for the Verizon national footprint for TDM Switching, Transport, and Broadband network.

Area Manager, Network Operations, Oct 2006Jun 2007 Verizon Communications, Plano, TX

Area Manager for Verizon Central Offices,

Managed six Central Office Supervisors, and eighty-five Central Office Technicians providing day-to-day operations and support for switching, transport, broadband, and FIOS in all central offices in Plano, Garland, Wylie, and northeast Texas.

Network Operations Manager, Nov 2003Oct 2006 Verizon Communications, Irving, TX

Texas Network Reliability Manager,

Managed twelve Field Engineers providing second level field support for TDM switching, Transport, and DC Power for all Central Offices in the Texas region.  My team was heavily involved with the initial testing, acceptance, and rollout for FTTP and FIOS in the Texas footprint.

Bachelor of Arts, Liberal Arts, Dec 2004 Midwestern State University, Wichita Falls, TX
Associate of Applied Science, Management, May 2001 Brookhaven College, Farmers Branch, TX

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About this resume

Manager Network Operations FROM Van Alstyne , Texas RESUME

This is a resume for a Manager Network Operations in Van Alstyne, Texas with experience working for such companies as Frontier Communications and Frontier Communications. The grade for this resume is 0 and is one of hundreds of Manager Network Operations resumes available on our site for free. Use these resumes as templates to get help creating the best Manager Network Operations resume.

School Attended
Midwestern State University