RadioShack - Manager Resume Example

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Chloe Torres
X XXXX XXXXXXX, Newark, DE 19702
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXX
Professional Summary
Join a dynamic and stable organization that can utilize my skills and experience, while providing opportunity for longevity, growth and development. I am highly motivated dependable, and a team oriented individual that enjoys conquering challenges. I strive for perfection in my performance and endeavors, in order to deliver the utmost and customer service.
Skills
  • Customer and Personal Service
  • Administration and Management
  • Sales and Marketing
  • Monitoring
  • Speaking
  • Instructing
  • Judgment and Decision Making
  • Computers and Electronics
  • Operation Monitoring
  • Operation and Control
  • Bilingual
Experience
Manager Jun 2013Feb 2015 RadioShack Philadelphia, Pa
  • Resolve customer complaints regarding sales and service.
  • Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Instruct staff on how to handle difficult and complicated sales.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
  • Assign employees to specific duties.
  • Keep records of purchases, sales, and requisitions.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  • Review inventory and sales records to prepare reports for management and budget departments.
  • Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy.
Driver/Emt Jun 2011Jan 2013 Heart To Hart Dover, DE
  • Administer first aid treatment or life support care to sick or injured persons in prehospital settings.
  • Immobilize patient for placement on stretcher and ambulance transport, using backboard or other spinal immobilization device.
  • Maintain vehicles and medical and communication equipment and replenish first aid equipment and supplies.
  • Communicate with dispatchers or treatment center personnel to provide information about situation, to arrange reception of victims, or to receive instructions for further treatment.
  • Comfort and reassure patients.
  • Decontaminate ambulance interior following treatment of patient with infectious disease and report case to proper authorities.
Manager Oct 2009Jun 2011 RadioShack Wilmington, De
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Instruct staff on how to handle difficult and complicated sales.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
  • Assign employees to specific duties.
  • Keep records of purchases, sales, and requisitions.
  • Enforce safety, health, and security rules.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Plan budgets and authorize payments and merchandise returns.
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  • Review inventory and sales records to prepare reports for management and budget departments.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
  • Examine products purchased for resale or received for storage to assess the condition of each product or item.
Patient Escort Jul 2007Sep 2009 Christiana Hospital Newark, DE
  • Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.
  • Carry messages or documents between departments.
  • Clean and sanitize patient rooms, bathrooms, examination rooms, or other patient areas.
  • Collect and transport infectious or hazardous waste in closed containers for sterilization or disposal, in accordance with applicable law, standards, or policies.
  • Provide physical support to patients to assist them to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.
  • Restrain patients to prevent violence or injury or to assist physicians or nurses to administer treatments.
  • Transport bodies to the morgue.
  • Transport patients to treatment units, testing units, operating rooms, or other areas using wheelchairs, stretchers, or moveable beds.
  • Transport specimens, laboratory items, or pharmacy items, ensuring proper documentation and delivery to authorized personnel.
  • Change soiled linens, such as bed linens, drapes, or cubicle curtains.
  • Clean equipment, such as wheelchairs, hospital beds, or portable medical equipment, documenting needed repairs or maintenance.
Sales Associate/Manager Mar 2002Jun 2007 RadioShack Smyrna/Wilmington, DE
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Answer questions regarding the store and its merchandise.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Prepare sales slips or sales contracts.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Maintain records related to sales.
  • Demonstrate use or operation of merchandise.
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
  • Assign employees to specific duties.
  • Keep records of purchases, sales, and requisitions.
  • Enforce safety, health, and security rules.
Education
Evo license AED and Cpr certified Aug 2011 Dover Fire School Dover , DE
GED Apr 2006 James H Grove Marshallton, DE
Languages
English, Spanish
Awards

Top Performer, Inside Sales Team,

Outstanding Achievement in Customer Satisfaction, 2013

Employee of the Month,

Clarke Award

Manager of the month

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About this resume

Manager FROM Newark , Delaware RESUME

This is a resume for a Manager in Newark, Delaware with experience working for such companies as RadioShack and Heart To Hart. The grade for this resume is 0 and is one of hundreds of Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Manager resume.

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School Attended
Dover Fire School