OurHolyStyle inc Northlake Mall - Manager Resume Example

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Haani Igrcaa

XXXX XXXX XXX XXXX, Charlotte, NC 28227
XXXX XXXX XXX XXXX, 28227, Charlotte NC
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Professional Summary

I am 17 years old, I graduated when I was 16. I have always been a dedicated hard worker who puts their 110% in anything they do. I have my license and own transportation, since I am underage I have my work permit if that's an issue. Being a manager at just an early age and having projects have helped me expand my knowledge. I am a fast learner and a responsible person.

Skills

Bilingual

Customer and Personal Service
Judgment and Decision Making

Critical Thinking
Active Learning

Sales and Marketing
Speaking

Experience

Manager , 06/2018 to Current
OurHolyStyle inc. @ Northlake Mall – Charlotte, NC

Develop relationships and communicate with customers, site managers, developers, land owners, authorities, utility representatives, or residents.

Resolve customer complaints regarding sales and service.

Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale.

Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.

Determine price schedules and discount rates.

Monitor customer preferences to determine focus of sales efforts.

Answer customers' questions about products, prices, availability, or credit terms.

Quote prices, credit terms, or other bid specifications.

Emphasize product features based on analyses of customers' needs and on technical knowledge of product capabilities and limitations.

Greet customers and ascertain what each customer wants or needs.

Describe merchandise and explain use, operation, and care of merchandise to customers.

Recommend, select, and help locate or obtain merchandise based on customer needs and desires.

Answer questions regarding the store and its merchandise.

Prepare sales slips or sales contracts.

Help customers try on or fit merchandise.

Prepare merchandise for purchase or rental.

Inventory stock and requisition new stock.

Estimate quantity and cost of merchandise required, such as paint or floor covering.

Clean shelves, counters, and tables.

Bag or package purchases, and wrap gifts.

Secretary assistant , 03/2016 to Current
Beaver Roofing Corp / part time – Charlotte, NC

Make checks , invoices, and estimates
Use computers for various applications, such as database management or word processing.

Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.

Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.

Complete forms in accordance with company procedures.

Maintain scheduling and event calendars.

Schedule and confirm appointments for clients, customers, or supervisors.

Make copies of correspondence or other printed material.

Retail sales person , 10/2017 to 05/2018
Beauty 101 – Charlotte, NC

Greet customers and ascertain what each customer wants or needs.

Describe merchandise and explain use, operation, and care of merchandise to customers.

Recommend, select, and help locate or obtain merchandise based on customer needs and desires.

Answer questions regarding the store and its merchandise.

Compute sales prices, total purchases and receive and process cash or credit payment.

Prepare sales slips or sales contracts.

Help customers try on or fit merchandise.

Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

Maintain records related to sales.

Demonstrate use or operation of merchandise.

Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.

Inventory stock and requisition new stock.

Ticket, arrange and display merchandise to promote sales.

Bag or package purchases, and wrap gifts.

Clean shelves, counters, and tables.

Waiter, 08/2016 to 03/2017
Morazan Restaurant – Charlotte, NC

Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

Collect payments from customers.

Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.

Prepare checks that itemize and total meal costs and sales taxes.

Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.

Clean tables or counters after patrons have finished dining.

Prepare tables for meals, including setting up items such as linens, silverware, and glassware.

Stock service areas with supplies such as coffee, food, tableware, and linens.

Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.

Escort customers to their tables.

Education