Mynt Novi - Manager Resume Example

Ekstryn M. Lbue

XXXXX XXXXXXXXXX XXXXX, Cornelius, NC 28031

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Professional Summary

Whether it's problem solving, decision making, organizing or serving people, I have over 18 years of experience with the public, stressful situations and creative thinking that can adapt to any kind of work or situation. I am very organized, energetic, optimistic, dedicated, quick learner and I always give 110% and do the best job possible no matter what is thrown my way. I have just relocated to North Carolina and I am looking for my new venture in life.

Skills

Customer and Personal Service
Great at Multitasking

Leader
Social Perceptiveness

Active Learning and Quick Learner
Judgment and Decision Making

Outgoing and Positive Attitude
Organized

Coordination
Critical Thinking

Time Management
Active Listening

Education and Training
Instructing

Sales and Marketing
Negotiation

Complex Problem Solving
Learning Strategies

Experience

Mynt Novi Novi, Mi Manager/Bartender Jun 2014 ‐ Jan 2016

Use computers for various applications, such as database management or word processing.

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.

Create, maintain, and enter information into databases.

Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.

Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.

Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.

Maintain scheduling and event calendars.

Supervise other clerical staff and provide training and orientation to new staff.

Train and assist staff with computer usage.
Creating new cocktails and drink menus.
Waiting on and serving guests.
POS knowledge.

Balance cash receipts.

Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.

Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.

Clean bars, work areas, and tables.

Plan, organize, and control the operations of a cocktail lounge or bar.

Supervise the work of bar staff and other bartenders.

Serve snacks or food items to customers seated at the bar.

Plan bar menus.

Epic Tavern and Grill (Previously Post Bar) Novi, Mi Supervisor/Bartender Jul 2012 ‐ Oct 2013

Oversee activities directly related to making products or providing services.
Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Manage staff, preparing work schedules and assigning specific duties.
Determine staffing requirements and train employees.
Perform sales floor work, such as greeting or assisting customers and taking inventory.
Cocktail and drink menu creations.
Tending bar, serving guest, serving food and expediting.
In charge of counting money, end of day sales reports, comps, and proper closing of restaurant.
Also all of the bartending duties described under Post Bar.

Post Bar Novi, Mi Head Bartender Jul 2003 ‐ Jul 2012

Check identification of customers to verify age requirements for purchase of alcohol.
Clean glasses, utensils, and bar equipment.
Balance cash receipts.
Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
Take beverage orders from serving staff or directly from patrons.
Clean bars, work areas, and tables.
Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare specialty cocktails and other drinks.
Supervise the work of bar staff and other bartenders.
Serve snacks or food items to customers seated at the bar and tables around bar
Create bar menus and cocktails.
Arrange bottles and glasses to make attractive displays.

Ruby Tuesday's Westland, Mi Bartender Mar 2001 ‐ Jul 2003

Check identification of customers to verify age requirements for purchase of alcohol.
Clean glasses, utensils, and bar equipment.
Balance cash receipts.
Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
Take beverage orders from serving staff or directly from patrons.
Clean bars, work areas, and tables.
Plan, organize, and control the operations of a cocktail lounge or bar.
Serve full food menu to customers seated at the bar and the tables in the bar area.
Slice and pit fruit for garnishing drinks.

Cooker Bar and Grill Canton, Mi Server Jan 2000 ‐ Mar 2001

Take food orders and relay orders to kitchens or serving counters so they can be filled.

Stock service stations with items such as ice, napkins, or straws.

Carry food, silverware, or linen on trays or use carts to carry trays.

Total checks, present them to customers, and accept payment for services.

Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed.

Jonathan's Restaurant Canton, Mi Hostess/Waitress Jun 1997 ‐ Jan 2000

Greet guests and seat them at tables or in waiting areas.

Provide guests with menus.

Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.

Answer telephone calls and respond to inquiries or transfer calls.

Take and prepare to-go orders.

Operate cash registers to accept payments for food and beverages.

Collect payments from customers.

Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.

Clean tables or counters after patrons have finished dining.

Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.

Inform customers of daily specials.

Prepare tables for meals, including setting up items such as linens, silverware, and glassware.

Stock service areas with supplies such as coffee, food, tableware, and linens.

Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.

Education

Madonna University Livonia, Mi Bachelor of Arts: Television and Video Communications May 2007 Some of my related coursework includes television production techniques, field production & editing, directing and producing for television.

Skills acquired from my courses include leaning computer software such as Final Cut Pro HD, Word, PowerPoint, Excel, Motion, Live Type, Sound Stream, I Movie, and I DVD. Learning to use production equipment such as the teleprompter, audio board, character generator, switch board and cameras.

I produced and directed a program for cable television called Madonna Magazine. Also on the television show I operated cameras, studio and handheld, was a stagehand from time to time and and operated audio equipment. I also produced and edited educational and promotional videos.

I interned at Northridge Church in Plymouth, Mi in their editing department. We put together commercials and promotional videos for the church. We shot footage and edited the footage.

Schoolcraft College Livonia, Mi Prerequisites I went to Schoolcraft College from September 2000-December 2002. I then transferred to Madonna University. While at Schoolcraft I took all of my prerequisites that led up to getting my bachelors degree. Some courses that I did take at Schoolcraft in 2011 include event planning and wedding planning.

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