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IHOP Restaurant - Manager Resume Example

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Wyatt Scott
XXX X XXXXXXXX XXX XXXX
Dallas, TX 75211
Ph: XXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Service-oriented Manager with One year background in the Restaurant business. Core competencies include Critical Thinking, ability to deal promptly with emergency situations and multitask as well as excellent communication and time management skills. Handles tasks with professional accuracy and efficiency. 

Skills
  • Administration and Management
  • Active Listening
  • Reading Comprehension
  • Speaking
  • Customer and Personal Service
  • Critical Thinking
  • Coordination
  • Time Management
  • Basic Computers and Electronics (e.g, Microsoft Excel & Word)
  • Bilingual (English & Spanish)
  • Team Player
  • Multitask and Flexible
Experience
Manager Jan 2015Present IHOP Restaurant Dallas, TX
  • Oversee activities directly related to making products or providing services.
  • Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
  • Manage staff, preparing work schedules and assigning specific duties.
  • Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency.
  • Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
  • Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
  • Monitor businesses and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits.
Server Jan 2013Dec 2014 IHOP Restaurant Dallas, TX
  • Clean or sterilize dishes, kitchen utensils, equipment, or facilities.
  • Examine trays to ensure that they contain required items.
  • Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed.
  • Take food orders and relay orders to kitchens or serving counters so they can be filled.
  • Total checks, present them to customers, and accept payment for services.
Customer Service Apr 2014Nov 2014 Aramark Icare Dallas, TX
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
Host May 2013Aug 2013 Mayor's Internship Dallas, TX
  • Inform patrons of establishment specialties and features.
  • Answer telephone calls and respond to inquiries or transfer calls.
  • Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
  • Translator
Intern Apr 2012Jan 2013 Methodist Hospital Dallas, TX
  • Answered and Transferred calls to the corresponding departments.
  • Directed visitors accordingly to the patient's rooms.
  • Handled classified information.
  • Delivered mail and packages to departments and helped with different task according to the departments.
Education
High School Diploma Dallas, TX Sunset High School May 2013 Was the Battalion Commander of the Sunset High School Junior Reserve Officer's Training Corpse. Duty was making sure each cadet had a personal file; which included their personal information and that each one was prepared for their annual inspections.
Associate of Science: Nursing Dallas, TX Mountain View College In progress of receiving my nursing degree to becoming a Registered Nurse.
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Resume Details

This is a real resume for a Manager in Dallas, Texas with experience working for such companies as Ihop Restaurant, Aramark Icare, Mayors Internship. This is one of the hundreds of Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Manager resume.

Previous Companies:

  • IHOP Restaurant
  • Aramark Icare
  • Mayors Internship

Previous Job Positions:

  • Manager
  • Server
  • Customer Service
  • Host
  • Intern

Schools:

  • Sunset High School
  • Mountain View College

Level of Education:

  • High School Diploma
  • Associate of Science

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