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Ham Tree Inn - Manager Resume Example

Lmheice L. Zkesula
XXXX XX XXXXX XXX, Chicago, IL 60646
XXXX XX XXXXX XXX, 60646, Chicago IL
XXXXXXXXXX
XXXXXXXXXXXXXXXXXX
Professional Summary

Assertive and goal oriented manager seeking a position as Community Service Officer. Exceptional customer services skills, with a seven-year background in a fast paced hospitality management industry.

Skills
  • Customer and Personal Service
  • Time Management
  • Monitoring
  • Complex Problem Solving
  • Judgment and Decision Making
  • Computers and Electronics
  • Telecommunications
Experience
Manager Jun 2008Current Ham Tree Inn Chicago, IL
  • Plan, organize, and control the operations of a cocktail lounge or bar.
  • Order or requisition liquors and supplies.
  • Supervise the work of bar staff and other bartenders.
  • Assist customers by providing information and resolving their complaints.
  • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
  • Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
  • Manage staff, preparing work schedules and assigning specific duties.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
  • Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory
  • Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.
Assistant Supervisor Jun 2002Apr 2008 Fieldwork O'Hare Chicago, IL
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • File and maintain records.
  • Analyze data to determine answers to questions from customers or members of the public.
  • Enroll individuals to participate in programs and notify them of their acceptance.
  • Schedule space or equipment for special programs and prepare lists of participants.
  • Answer inquiries regarding information such as schedules, accommodations, procedures, and policies.
  • Pack, seal, label, or affix postage to prepare materials for shipping.
  • Devise and evaluate methods and procedures for collecting data, such as surveys, opinion polls, or questionnaires, or arrange to obtain existing data.
  • Compile, record, and code results or data from interview or survey, using computer or specified form.
Education
Some College : Marketing May 2006 Northeastern Illinois Unveristy Chicago, IL
High School Diploma Jun 2004 Resurrection High School Chicago, IL
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Resume Details

This is a real resume for a Manager in Chicago, Illinois with experience working for such companies as Ham Tree Inn, Fieldwork Ohare. This is one of the hundreds of Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Manager resume.

Previous Companies:

  • Ham Tree Inn
  • Fieldwork OHare

Previous Job Positions:

  • Manager
  • Assistant Supervisor

Schools:

  • Northeastern Illinois Unveristy
  • Resurrection High School

Level of Education:

  • Some College
  • High School Diploma

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