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Full Spectrum Management - Manager Resume Example

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Brooklyn Henderson
XXXXX XXXXXXXX XX, Riverside, CA 92505
Ph: XXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXX
Summary

Goal-oriented  Property Manager dedicated to high levels of customer satisfaction and meeting aggressive business goals. Friendly personality and hard working with specialized knowledge in Property Management and Real Estate.

Skills


  • Customer and Personal Service
  • Administration and Management
  • Sales and Marketing
  • Active Listening
  • Negotiation
  • English Language
  • Mathematics
  • Active Learning
  • Judgment and Decision Making
  • Foreign Language (Spanish)
Experience
Manager/Supervisor Jun 2008Dec 2014 Full Spectrum Management Riverside, Ca.
  • Oversaw the daily operations of properties, collected rent, served three-day notices, processed rental applications; used industry laws and company established rental criteria to determine qualification.
  • Resolved resident conflicts,while providing excellent customer service.
  • Scheduled maintenance and vendors for timely rent ready and customer satisfaction.
  • Followed up with current residents regarding pending maintenance.
  • Walked and inspected properties for any liability issues and addressed them promptly.
  • Answered resident and prospect calls providing excellent customer service and followed all fair housing established rules and regulations.
  • Maintained high occupancy levels, and resident retention from lease renewals.
  • Supervised on-site and maintenance staff
Loan Officer Apr 2004Dec 2004 Aames Home Loans West Covina, Ca.
  • Interviewed clients to determine what kind of financial, mortgage, real estate, and/or equity planning was needed.
  • Performed home visits to new clients, for pre-qualification loan application.
  • Oversaw the initial intake interview, application, and qualification process; responsible for verifications of assets and liabilities; used industry laws and regulations to determine client placement with loan parameters.
  • Computed financial status to determine eligibility of clients.
  • Obtained documentation, disclosures, and other forms to set up loan files.
  • Forwarded loan files for further processing.
  • Prepared/maintained other documents associated with eligibility determining process.
  • Photocopying and faxing, answering phones, taking messages, and re-directing and or returning calls.
  • Developing new marketing ideas and related marketing materials.
  • Reviewing files to ensure proper completion and following-through until closing.
  • Met sales goals.
Account Executive Mar 2003Apr 2004 Beneficial Bellflower, Ca.
  • Interviewed clients to determine what kind of financial, mortgage, real estate, and/or equity planning was needed.
  • Performed home visits to new clients, for pre-qualification loan application.
  • Oversaw the initial intake interview, application, and qualification process; responsible for verifications of assets and liabilities; used industry laws and regulations to determine client placement with loan parameters.
  • Computed financial status to determine eligibility of clients.
  • Obtained documentation, disclosures, and other forms to set up loan files.
  • Forwarded loan files for further processing.
  • Prepared/maintained other documents associated with eligibility determining process.
  • Photocopying and faxing, answering phones, taking messages, and re-directing and or returning calls.
  • Developing new marketing ideas and related marketing materials.
  • Reviewing files to ensure proper completion and following-through until closing.
  • Met sales goals.
Sales Associate Nov 2002Mar 2003 Daniel's Jewelers Downey, Ca.
  • Greeted customers, provided excellent customer service.
  • Answering phones, taking messages, and re- directing and or returning calls.
  • Transmitted credit information and purchase orders to underwriting.
  • Conferred with underwriters to ensure that terms and conditions of credit applicant agreements were met.
  • Processed counter payments.
  • Maintained log of inventory to prevent loss.
  • Mailed marketing materials.
  • Met sales goals.
Assistant Manager Sep 2001Mar 2003 Residential Rentals Bell, Ca.
  • Determined what kinds of properties clients are seeking through interview and initiated the communication between landlord and client.
  • Generated lists of properties that are compatible with renters needs and financial resources.
  • Networked with landlords to solicit new business from property leads.
  • Answering phones, taking messages and redirecting and or returning calls.
  • Photocopying and faxing, ordered office supplies and maintained inventory.
  • Planned, organized and managed daily work schedule to ensure that work was accomplished in a timely manner.
  • Monitored operations to ensure that staff members complied with administrative policies and procedures.
  • Assisted manager with everyday office tasks, and payroll.
Education
California Certified Residential Manager Oct 2010 Apartment Association Greater Inland Empire Rancho Cucamonga, Ca
Diploma Jun 2001 Bell Gardens High School Bell Gardens, Ca
Language
Bilingual English/Spanish
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Resume Details

This is a real resume for a Manager in Riverside, California with experience working for such companies as Full Spectrum Management, Aames Home Loans, Beneficial. This is one of the hundreds of Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Manager resume.

Previous Companies:

  • Full Spectrum Management
  • Aames Home Loans
  • Beneficial

Previous Job Positions:

  • Manager
  • Supervisor
  • Loan Officer
  • Account Executive
  • Sales Associate

Schools:

  • Apartment Association Greater Inland Empire
  • Bell Gardens High School

Level of Education:

  • California Certified Residential Manager
  • Diploma

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