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CULVERS - Manager Resume Example

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Emma Stewart
XXXX XXXXX XXXXXXXXX XXXX, Mesa, AZ 85210
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXX
Summary
Dependable Manager bringing management experience and willingness to take an added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and complex problem solving skills.
Skills
  • Quick problem solver
  • Organized
  • Efficient multi-tasker
  • Customer service-oriented
  • Courteous, professional demeanor
  • Staff training/development
  • Interpersonal communication
Experience
Manager Aug 2012Present CULVERS Chandler, Az
  • ServeSafe Certified.
  • Consistently provide professional, friendly, and engaging service.
  • Routinely support other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
  • Develop and maintain positive working relationships with others to reach business goals.
  • Demonstrate genuine hospitality while greeting guests and establishing rapport with guests.
  • Provide friendly and attentive service.
  • Proactively prepare for large parties and reservations, anticipating planning and staffing needs.
  • Verify cash drawers against the day's receipts.
  • Resolve guest complaints quickly and efficiently.
  • Receive frequent customer compliments for going above and beyond normal duties.
  • Continually monitor dining rooms for seating availability, service, safety, and well-being of guests.
  • Effectively listen to, understood and clarify guest concerns and issues.
  • Operate all kitchen equipment adeptly.
  • Strengthen restaurant business by leading implementation of Local Store Marketing.
  • Implement innovative programs to increase employee loyalty and reduce turnover.
  • Cross-train and coordinate scheduling with team members to ensure seamless service.
  • Built loyal customers through friendly interactions and consistent appreciation.
  • Handle currency and credit transaction's quickly and accurately.
  • Follow food safety procedures according to company policies and health and sanitation regulations.
  • Strictly follow all cash, security, inventory, and labor policies and procedures.
  • Carefully interview, select, train and supervise staff.
  • Organize special events in the restaurant.
  • Carefully develop a lucrative and annual food and beverage marketing plans and strict budget to maximize profits.
  • Lead and directed team members on effective methods, operations, and procedures.
  • Promote the business through participation in and sponsorship of community events.
  • Guided guests through the menus while demonstrating thorough knowledge of the food, beverages.
  • Assist in creating a bi-weekly work schedule for all front and back of house employees.
Team Member Jan 2011Jun 2012 CULVERS Surprise, Az
  • Routinely cleaned work areas, glassware, and silverware throughout each shift.
  • Developed and maintained positive working relationships with others to reach business goals.
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.
  • ingredients.
  • Provided friendly and attentive service Resolved guests complaints quickly and efficiently.
  • Received frequent customer compliments for going above and beyond normal duties.
  • Delivered quality service by providing a warm and welcoming environment.
  • Assisted co-workers whenever possible.
  • Operated all kitchen equipment adeptly.
  • Stocked and maintained cleanliness of stations.
  • Awarded Employee of the month February 2012.
Education
High School Diploma May 2011 Willow Canyon High School Surprise, AZ
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Resume Details

This is a real resume for a Manager in Mesa, Arizona with experience working for such companies as Culvers. This is one of the hundreds of Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Manager resume.

Previous Companies:

  • CULVERS

Previous Job Positions:

  • Manager
  • Team Member

Schools:

  • Willow Canyon High School

Level of Education:

  • High School Diploma

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