Beauty Depot Inc - Manager Resume Example

Leah Long

XXX XXXXXX XXX

Hyattsville, MD 20785

Ph: XXXXXXXXXX

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Professional Summary

Skills

Education

Associate of Applied Science: BUSINESS ADMINISTRATION Oct 2006 UNIVERSIDAD DEL NORTE( NORTH UNIVERSITY) BARRANQUILLA, COLOMBIA

Experience

Manager May 2010－Present BEAUTY DEPOT INC. Mount Rainier, MD

Monitor customer preferences to determine focus of sales efforts.
Determine price schedules and discount rates.
Plan and direct staffing, training, and performance evaluations to develop and control sales.
Resolve customer complaints regarding sales and service.
Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Inventory stock and reorder when inventory drops to a specified level.
Instruct staff on how to handle difficult and complicated sales.
Formulate pricing policies for merchandise, according to profitability requirements.
Hire, train, and evaluate personnel in sales or marketing, promoting or firing workers when appropriate.
Assign employees to specific duties.
Keep records of purchases, sales, and requisitions.
Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
Plan budgets and authorize payments and merchandise returns.
Plan and prepare work schedules and keep records of employees' work schedules and time cards.

Assistant Manager Oct 2008－Mar 2010 BEAUTY LINE BEAUTY SUPPLY New York , N.Y.

Assign employees to specific duties.
Keep records of purchases, sales, and requisitions.
Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
Examine products purchased for resale or received for storage to assess the condition of each product or item.
Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
Determine price schedules and discount rates.
Monitor customer preferences to determine focus of sales efforts.

Assistant Manager Apr 2007－Sep 2008 M & M BEAUTU SUPPLY New York, N.Y.

Sales associate - Cashier Feb 2007－Mar 2007 COOL CAT JEWELRY STORE New York, N.Y.

Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Issue receipts, refunds, credits, or change due to customers.
Assist customers by providing information and resolving their complaints.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Process merchandise returns and exchanges.
Stock shelves, and mark prices on shelves and items.

Sales Associate Oct 2003－Jan 2007 FEEL BEAUTY SUPPLY New York, N.Y.

Describe merchandise and explain use, operation, and care of merchandise to customers.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Answer questions regarding the store and its merchandise.
Help customers try on or fit merchandise.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Inventory stock and requisition new stock.
Clean shelves, counters, and tables.

Economic Development Consultant Jan 2001－May 2002 WORLD VISION - ASODESI Barranquilla, Colombia

Direct and coordinate Economic Development Program's financial and budget activities to fund operations, maximize investments, and increase efficiency.
Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.
Conduct seminars or workshops on financial planning topics..
Implement financial planning recommendations or refer clients to someone who can assist them with plan implementation.
Interview applicants and request specified information for loan applications.
Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.
Interview applicants and request specified information for loan applications.
Initiate, facilitate, and moderate classroom discussions.
Develop educational material in marketing, costs and financial analysis, accounting.

Teacher and Microbusiness Consultant Jan 1998－Dec 2000 ACTUAR FOUNDATION ( Non Profit Org.) Barranquilla, Colombia

Implement financial planning recommendations or refer clients to someone who can assist them with plan implementation.
Develop educational programs in different business subjects, such as : marketing , finances, accounting, costs and financial analysis.
Assist clients periodically to determine any changes in their financial status.
Initiate, facilitate, and moderate classroom discussions.
Plan, evaluate, and revise curricula, course content, course materials, and methods of instruction.

Assistant in Sales and Invoicing Department Jul 1995－Jan 1996 AGUILA S.A. BREWERY Barranquilla, Colombia

Monitor daily sales and create a report, to generate sales statistics.
Collect all daily invoices and file them according to category.
Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
Implement systems to improve invoicing operational process in the company.
Create a job descriptions and duties for the positions in the department.

Assistant in Financial Analysis Department Jun 1995－Aug 1995 AGUILA S.A. BREWERY Barranquilla, Colombia

Prepare financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Draw charts and graphs, using computer spreadsheets, to illustrate technical reports.
Prepare plans of action for investment, such as : new equipment, machines or other related materials needed for the production process of the beer.

Assistant Consultant in Microbusiness Jul 1994－Dec 1994 MARIO SANTODOMINGO FOUNDATION Barranquilla, Colombia

Assist in coordinate activities in collecting loan requirements.
Implement financial planning recommendations or refer clients to someone who can assist them with plan implementation.
Develop educational programs in different business subjects, such as : marketing , finances, accounting, costs and financial analysis.
Assist clients periodically to determine any changes in their financial status.
Initiate, facilitate, and moderate classroom discussions.

Languages

Spanish, English

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