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Andrew Harper - Manager Resume Example

Isabella Reed
  • XXXX XXXXXXX XXXXX, Flossmoor, IL 60422
  • H: XXXXXXXXXXXX
  • XXXXXXXXXXXXXXXXXXX
Professional Summary

Seasoned manager with more than ten years of experience in fast-paced travel and event planning environment. Excellent customer service skills. Track record of achieving exceptional results in sales, sales support, planning and customer service.

Skills
  • Clerical
  • Writing
  • Active Listening
  • Customer and Personal Service
  • Reading Comprehension
  • Speaking
  • Time Management
  • Service Orientation
  • Administration and Management
  • Coordination
  • Judgment and Decision Making
  • Monitoring
  • Education and Training
  • Negotiation
  • Management of Material Resources
  • Sales and Marketing
Experience
Manager, Strategic Travel Alliances, 03/2003 to Present
Andrew Harper, LLC Westmont, IL
  • Identify, develop and maintain vendor relationships (with cruise lines, tour operators and vacation rental companies), including assistance in coordinating marketing activities.
  • Plan small events with vendors,  consulting with them to determine objectives and create agenda or program plan.  Work with staff at event site to coordinate details.
  • Supervise staff of marketing account coordinators and travel agents.
  • Plan, describe, arrange and sell itineraries and other travel arrangements to clients, for both domestic and foreign travel.
  • Maintain scheduling and event calendars.
  • Establish work procedures and schedules, tracking daily work of staff.
Inside Sales Coordinator, 08/1993 to 03/2003
Abercrombie & Kent Downers Grove, IL
  • Inside support person for team of seven outside sales directors.
  • Handle incoming phone calls from travel agents seeking assistance from sales directors or requiring inside assistance with customer complaints and challenges.
  • Plan recognition events, dinners and cocktail parties for consumers and travel agents to promote travel products in social settings.
  • Liaise with marketing team on producing marketing materials for outside sales directors working with travel agents to promote destinations, tours and special promotions.
Coordinator of Senior Citizen Program, 01/1991 to 07/1993
Jones Memorial Community Center Chicago Heights, IL
  • Planned social and educational events for members of local senior citizen club.
  • Planned and conducted local day trips and longer weekend trips for senior citizens, serving as tour director.
  • Coordinated monthly meetings for senior citizen group with average attendance of 75. 
  • Organized and executed activities for seniors including arts and crafts classes, health fairs, lecture series and volunteer activities.
International Corporate Travel Consultant, 10/1989 to 12/1990
Carlson Travel Network Chicago, IL
Education
Bachelor of Arts: English and Speech Communications, May 1985 Augustana College - Rock Island, IL
Community Service
Jones Memorial Community Center, Board member since 2005
First Presbyterian Church, Chicago Heights, elder and former youth director, member since 1993.
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Resume Details

This is a real resume for a Manager in Flossmoor, Illinois with experience working for such companies as Andrew Harper, Llc, Abercrombie & Kent. This is one of the hundreds of Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Manager resume.

Previous Companies:

  • Andrew Harper
  • LLC
  • Abercrombie & Kent

Previous Job Positions:

  • Manager
  • Strategic Travel Alliances
  • Inside Sales Coordinator
  • Coordinator of Senior Citizen Program
  • International Corporate Travel Consultant

Schools:

  • Augustana College

Level of Education:

  • Bachelor of Arts

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