American Eagle Outfitters - Manager Resume Example

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Victoria Ramirez
  • XXX XX XXXXX XXX, St. Charles, IL 60174
  • H: XXXXXXXXXXXXX
  • XXXXXXXXXXXXXXXXXXX
Professional Summary
Retail Sales Associate/Manager with more than 10 years in the customer service industry. Areas of expertise include sales, customer relations and inventory management.
Skills
  • Customer-oriented
  • Retail Sales
  • Computer literate
  • Personable
  • Experience with Microsoft Word and Microsoft Excel
  • Data Entry
  • POS systems knowledge
  • Skilled problem solver
  • Motivated team player
  • Quick learner
  • Credit card transactions
  • Works well with others
Experience
Manager, 03/2012 to Present
American Eagle Outfitters Geneva, IL
  • Operated a cash register for cash, check and credit card transactions.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Alerted customers to upcoming sales events and promotions.
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
  • Answered customer telephone calls promptly and in an appropriate manner.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register and necessary paperwork.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Worked with the management team to implement the proper division of responsibilities.
Customer Service, 03/2008 to 09/2010
St. Charles Park District St. Charles, IL
  • Completed all opening and closing procedures, including counting the cash register and making change.
  • Operated a cash register for cash, check and credit card transactions.
  • Answered customer telephone calls promptly and in an appropriate manner.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Manager, 12/2006 to 02/2008
Guess Phoenix, AZ
  • Operated a cash register for cash, check and credit card transactions.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Cleaned and organized the store
  • Completed all opening and closing procedures.
  • Used time efficiently when not serving customers, including paperwork and reforecasting the day.
  • Mentored new sales associates to contribute to the store's positive culture.
  • Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
Education
High School Diploma: May 2005 St. Charles East High School - St. Charles, IL

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About this resume

Manager FROM St. Charles , Illinois RESUME

This is a resume for a Manager in St. Charles, Illinois with experience working for such companies as American Eagle Outfitters and St Charles Park District. The grade for this resume is 0 and is one of hundreds of Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Manager resume.

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School Attended
St. Charles East High School