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Novitex - Mailroom Clerk Resume Example

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Olivia Sanchez
XXXX X XXXXXXX , Waukegan , IL 60087 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXX
Professional Summary
Very goal oriented. Very fast learner. Have a history of providing good customer service.
Skills
  • Customer and Personal Service
  • Active Listening
  • Speaking
  • Public Safety and Security
  • English Language
  • Reading Comprehension
  • Critical Thinking
  • Time Management
  • Clerical
  • Complex Problem Solving
  • Coordination
  • Judgment and Decision Making
Experience
Mailroom Clerk 08/2011 to Present
Novitex lake forest, il
  • Keep money drawers in order, and record and balance daily transactions.
  • Weigh letters and parcels; compute mailing costs based on type, weight, and destination; and affix correct postage.
  • Obtain signatures from recipients of registered or special delivery mail.
  • Register, certify, and insure letters and parcels.
  • Check mail in order to ensure correct postage and that packages and letters are in proper condition for mailing.
  • Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
  • Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.
  • Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.
  • Put undelivered parcels away, retrieve them when customers come to claim them, and complete any related documentation.
  • Provide customers with assistance in filing claims for mail theft, or lost or damaged mail.
  • Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation.
  • Transport mail from one work station to another.
  • Feed mail into postage canceling devices or hand stamp mail to cancel postage.
  • Set postage meters, and calibrate them to ensure correct operation.
cook 05/2009 to 08/2010
Steak 'n' Shake gurnee, il
  • Powered on and properly turned off [equipment type] equipment.
  • Correctly used POS computer systems to track food inventories and complete customer transactions.
  • Referred escalated customer complaints to restaurant management.
  • Carefully processed cash, credit, and debit payments at the drive-thru window.
  • Packaged food items in bags and trays according to restaurant standards.
  • Cooperated cross-functionally with management, team members, and customers to provide the best service possible.
  • Operated the sales register quickly and efficiently to reduce customer wait times.
  • Responded promptly and professionally to customer complaints or inquiries.
  • Repeated back orders clearly to limit mistakes and maximize customer satisfaction.
  • Accurately and safety prepared all fast food orders within a  time frame.
  • Adhered to sanitation, health, and safety standards in preparing and serving a range of food and beverages.
  • Increased sales by offering customers additional menu items at the point of sale such as beverages and desserts.
Education
Nursing College of Lake County - Waukegan, il
High School Diploma: Jun 2007 Waukegan High School - Waukegan, il
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Resume Details

This is a real resume for a Mailroom Clerk in Waukegan, Illinois with experience working for such companies as Novitex, Steak N Shake. This is one of the hundreds of Mailroom Clerk resumes available on our site for free. Use these resumes as templates to get help creating the best Mailroom Clerk resume.

Previous Companies:

  • Novitex
  • Steak n Shake

Previous Job Positions:

  • Mailroom Clerk
  • Cook

Schools:

  • College of Lake County
  • Waukegan High School

Level of Education:

  • High School Diploma

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