Security Personnel Inc - Loss Prevention Officer Resume Example

Lucas Martin

XXXXXX XX XXXX XXXXXX, Milwaukee, WI 53210

Ph: XXXXX XXXXXXXX

XXXXXXXXXXXXXXXXXXXXX

Professional Summary

Dedicated individual with 10 years of experience combining management and customer service expertise in Security and Food Service. Looking for a position as Customer Service Representative or Security Representative in a fast growth company.

Skills

English Language
Critical Thinking

Reading Comprehension
Coordination

Judgment and Decision Making
Customer and Personal Service

Monitoring
Computers and Electronics

Administration and Management
Complex Problem Solving

Time Management
Writing

Persuasion
Active Learning

Operation Monitoring
Quality Control Analysis

Public Safety and Security
Food Production

Production and Processing
Firearm familiarization

Experience

Loss Prevention Officer Feb 2014－May 2014 Security Personnel Inc. － Butler, WI

Apprehend shoplifters in accordance with guidelines.

Conduct continuous floor and Closed Circuit Television surveillance to monitor any and all retail thefts that occur and or has occurred at Host Site.
Ability to hide in plain sight in order to apprehend any and all retail theft suspects.
Conduct a full report on daily activities and also conduct a full report on any and every incident that occurs.

Supervising Sergeant May 2013－Nov 2013 Security Enforcement Specialist LLC. － Milwaukee, WI

Patrolled facility and served as a general security presence and visible deterrent to crime and rule infractions.
Reported all incidents, accidents and medical emergencies to law enforcement.
Responded quickly to all medical emergencies, bomb threats and fire alarms.
Monitored all Closed Circuit Television monitors on client property.

Dishwasher Feb 2013－Mar 2013 Flight Deck Restaurant － Lexington, SC

Load or unload trucks that deliver or pick up food or supplies.

Transfer supplies or equipment between storage and work areas, by hand or using hand trucks.

Sort and remove trash, placing it in designated pickup areas.

Clean garbage cans with water or steam.

Sweep or scrub floors.

Stock supplies, such as food or utensils, in serving stations, cupboards, refrigerators, or salad bars.

Maintain kitchen work areas, equipment, or utensils in clean and orderly condition.

Wash dishes, glassware, flatware, pots, or pans, using dishwashers or by hand.

Cashier Nov 2011－Dec 2011 Brandi Inc － Lexington, SC

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Issue receipts, refunds, credits, or change due to customers.

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

Greet customers entering establishments.

Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.

Overnight Manager Nov 2008－May 2010 Hunt Enterprises － Hauppauge, NY

Accepted payment from customers and made change as necessary.
Exhibited thorough knowledge of foods, beverages, service techniques, and guest interactions.
Scheduled and directed staff in daily work assignments to maximize productivity.
Minimize loss and misuse of equipment through proper restaurant supervision and staff training.
Counseled and disciplined staff when necessary.

Shipping and Receving Associate Apr 2008－Aug 2008 Wal-Mart － Commack, NY

Examine shipment contents and compare with records such as manifests, invoices, or orders to verify accuracy.

Deliver or route materials to departments using handtruck, conveyor, or sorting bins.

Requisition and store shipping materials and supplies to maintain inventory of stock.

Line Cook Sep 2004－Apr 2008 Hunt Enterprises － Brentwood, NY

Maintain sanitation, health, and safety standards in work areas.

Clean food preparation areas, cooking surfaces, and utensils.

Verify that prepared food meets requirements for quality and quantity.

Cook and package batches of food, such as hamburgers and fried chicken, which are prepared to order or kept warm until sold.

Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles.

Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions.

Clean, stock, and restock workstations and display cases.

Cook the exact number of items ordered by each customer, working on several different orders simultaneously.

Schedule activities and equipment use with managers, using information about daily menus to help coordinate cooking times.

Education

High School Diploma Jun 2006 Brentwood High School － Brentwood, NY

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