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Nordstrom - Loss Prevention Agent Resume Example

Michael Moore
XXXX XXXXXXXX XXX XXX XXX, Philadelphia, PA 19124
Ph: XXXXXXXXXX
XXXXXXXXXXXXXXXXXXX
Professional Summary



Seasoned Security Professional with more than 9 years of experience in fast-paced work enviroments. Excellent cummunication and surveillance skills. Track record of achieving exceptional results in shrinkage results, apprehensions and overall building security.

Skills
  • Great Judgment and Decision Making
  • Complex Problem Solving
  • Time Management
  • Computers and Electronics
  • Public Safety and Security
  • Customer and Personal Service
Experience
Loss Prevention Agent Apr 2012Present Nordstrom Willow Grove , Pa
  • Apprehend shoplifters in accordance with guidelines.
  • Collaborate with law enforcement agencies to report or investigate crimes.
  • Conduct employee background investigations and review reports with operational or human resources managers.
  • Conduct store audits to identify problem areas or procedural deficiencies.
  • Identify and report merchandise or stock shortages.
  • Maintain documentation or reports on security-related incidents or investigations.
  • Monitor compliance with standard operating procedures for loss prevention, physical security, or risk management.
  • Perform covert surveillance of areas susceptible to loss, such loading docks, distribution centers, or warehouses.
  • Testify in civil or criminal court proceedings.
  • Train establishment personnel in loss prevention activities.
  • Verify proper functioning of physical security systems, such as closed-circuit televisions, alarms, sensor tag systems, or locks.
Customer Service Agent Oct 2007Apr 2011 Usairways Phialdelphia, Pa
  • Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.
  • Check baggage and cargo and direct passengers to designated locations for loading.
  • Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.
  • Prepare customer invoices and accept payment.
  • Assemble and issue required documentation, such as tickets, travel insurance policies, and itineraries.
  • Answer inquiries regarding information such as schedules, accommodations, procedures, and policies.
  • Inform clients of essential travel information, such as travel times, transportation connections, and reservation changes.
Security Guard Mar 2005Oct 2007 Allied Barton Security Philadelphia, Pa
  • Report all violations and suspicious behaviors to supervisors, verbally or in writing.
  • Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
  • Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
  • Escort or drive motor vehicle to transport individuals to specified locations or to provide personal protection.
  • Answer telephone calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed.
Security Guard Jul 2004Mar 2005 Strawbridges Willow Grove , Pa
  • Conduct store audits to identify problem areas or procedural deficiencies.
  • Apprehend shoplifters in accordance with guidelines.
  • Collaborate with law enforcement agencies to report or investigate crimes.
  • Direct work of contract security officers or other loss prevention agents.
Education
High School Diploma Jun 2004 Olney High School PHILADELPHIA, Pa
Associate of Applied Science : Healthcare Administration Community College Of Philadelphia Phialdelphia, Pa
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Resume Details

This is a real resume for a Loss Prevention Agent in Philadelphia, Pennsylvania with experience working for such companies as Nordstrom, Usairways, Allied Barton Security. This is one of the hundreds of Loss Prevention Agent resumes available on our site for free. Use these resumes as templates to get help creating the best Loss Prevention Agent resume.

Previous Companies:

  • Nordstrom
  • Usairways
  • Allied Barton Security

Previous Job Positions:

  • Loss Prevention Agent
  • Customer Service Agent
  • Security Guard

Schools:

  • Olney High School
  • Community College Of Philadelphia

Level of Education:

  • High School Diploma
  • Associate of Applied Science

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