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Mid Atlantic Xpress - Logistics and Customer Service Manager Resume Example

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Camila Foster
XXX XXXXXX XXXX, Conyngham, PA 18219
Ph: XXXXXXXXXXXX
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Professional Summary

Degreed manager with 20 years experience in handling, performing, directing and negotiating with the ability to adapt to different business situations with a broad background in both the publishing and logistics industries.

Skills
  • Excellent understanding of fulfilling and exceeding customer expectations.
  • Superb communication and customer service skills.
  • Able to set and achieve goals, and work well under pressure.
  • Successful union negotiations.
  • Enhanced employee/employer relations in all aspects of working environment.
Experience
Logistics and Customer Service Manager Dec 2013Apr 2014 Mid Atlantic Xpress, Inc. Hazleton, Pa.
  • Oversee activities directly related to making products or providing services.
  • Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
  • Developed proper routing for regional fleet to increase efficiency.
  • Successfully maintained and enhanced safety program for employees in accordance to standardized regulations and Pa. DOT hour of service.
  • Provided weekly revenue based spreadsheet to GM.
Logistics and Sales Manager Aug 2009Nov 2013 Karchner Team Logistics, LLC Hazleton, Pa.
  • Manage staff, preparing work schedules and assigning specific duties.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
  • Locate, select, and procure merchandise for resale, representing management in purchase negotiations.
  • Responsible for accepting and scheduling product delivery from customers and followed through with customers to ensure satisfactions of timeliness delivery and satisfactory condition of product.
  • Tracked transportation positions through Prophesy to maintain optimal fuel and toll conservation.
  • Successfully handled customer service for all major accounts.
Publisher and Vice President Jul 2008Dec 2012 On The Fly Publishing, Inc. Conyngham, Pa.
  • Direct non-merchandising departments of businesses, such as advertising or purchasing.
  • Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.
  • Monitor businesses and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits.
  • Successfully implemented new billing procedure through company website to increase efficiency.
  • Performed Sales, ad design and customer strategies according to their specific needs in three separate real estate publications throughout Pa
  • Synchronized company website to print publication to drive sales for company and realtors as well.
Publisher Aug 1988Nov 2006 Standard-Speaker, Inc. Hazleton, Pa.
  • Successful Family owned and operated daily newspaper for over 100 years.
  • Recruitment, selection and retention of staff from a challenging environment.
  • Successfully secured Sunday coupons to develop first ever Sunday edition for Standard-Speaker.
  • Launched successful Sunday edition after 7 months of planning stages.
  • Researched and implemented latest tools from trade shows to remain technologically advanced in the newspaper industry.
  • Involved in various community programs such as: Can Do Board of Directors, Big Brothers/Sisters Board of Directors, Serento Gardens Drug and Alcohol Center Board of Directors, Pa. Newspaper Assoc. Board of Directors.  Member of N.E. News Alliance.
  • Implemented pagination to the daily newspaper to save time and costs and increase efficiency.
  • Grew business where valuation of newspaper doubled in eight years.
  • Check preliminary and final proofs for errors and make necessary corrections.
  • Collaborate with graphic artists, editors and writers to produce master copies according to design specifications.
Education
Bachelor of Arts : Economic, Journalism May 1988 Susquehanna University Selinsgrove, Pa
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Resume Details

This is a real resume for a Logistics and Customer Service Manager in Conyngham, Pennsylvania with experience working for such companies as Mid Atlantic Xpress, Inc, Karchner Team Logistics. This is one of the hundreds of Logistics and Customer Service Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Logistics and Customer Service Manager resume.

Previous Companies:

  • Mid Atlantic Xpress
  • Inc
  • Karchner Team Logistics

Previous Job Positions:

  • Logistics and Customer Service Manager
  • Logistics and Sales Manager
  • Publisher and Vice President
  • Publisher

Schools:

  • Susquehanna University

Level of Education:

  • Bachelor of Arts

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