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Pnc Bank - Loan Support Specialist Ii Resume Example

Camila Foster
XXXX XXXXXXXX XXXX, South Euclid, OH 44121
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXX
Professional Summary
A highly detail oriented and reliable professional with extensive experience in sales, marketing, clerical, accounting and customer service. Assisting internal, external and outside vendors with efficient service. A conscientious individual who strives to be a meaningful contribution to the long term success of a Company.
Skills
  • Customer and Personal Service Critical Thinking Economics and Accounting Complex Problem Solving Judgment and Decision Making Time Management Computers and Electronics Clerical
Experience
Loan Support Specialist II May 2009Present PNC Bank Brecksville, OH

Process and review approved extensions agreements from customers, who have applied for an extended the term of their loan. Process the received data on excel spread sheets. This requires consistency with accuracy and constraints with meeting cut-off times. I also, work the S32 work state and Criss Cases that are request for extensions from the collectors and branches. I have cross-trained with the FDR charge-off process, Cell Phone Report. I populate daily Cell Phone lists for my team and down load the daily Metric Activity log.

Documentation Specialist III Mar 2007May 2009 National City Bank Highland Hills , OH

Responsible for the ordering, document preparation, and processing of due diligence for commercial loan documentation. Work with outside vendors to order and review title work, appraisal, flood determinations, and flood insurance policies, High attention to detail is required to deliver accurate loan documents to commercial lenders. Demonstrate time management skills required to handle transactions at one time.

Consumer Banking Consultant Feb 2000Dec 2006 National City Bank Solon , OH Achieve individual sales, retention and branch growth goals through effective use of profiling, promotions, database marketing, referrals, and telex-consulting on incoming telephone calls. Assist customers with all types of service request in-person and/or by phone. Uses appropriate level of authority to negotiate resolutions to complex service issues. Provide training and/or coaching to other employees on sales and operational activities.
Assistant Branch Manger Apr 1997Apr 2000 National City Bank Mayfield Heights, OH

Direct activities of branch team so sales goals are achieved and customers receive a consistently high level of service. Accountable for the effective use of sales and sales management practices that result in the achievement of expected results for the branch in product sales, outstanding growth and customer retention.

Education
BBA : Business Administration May 2005 Tiffin University Tiffin, Oh
Associate of Applied Science : Business Administration May 2002 Cuyahoga Community College Cleveland, Oh
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Resume Details

This is a real resume for a Loan Support Specialist II in South Euclid, Ohio with experience working for such companies as Pnc Bank, National City Bank. This is one of the hundreds of Loan Support Specialist II resumes available on our site for free. Use these resumes as templates to get help creating the best Loan Support Specialist II resume.

Previous Companies:

  • PNC Bank
  • National City Bank

Previous Job Positions:

  • Loan Support Specialist II
  • Documentation Specialist III
  • Consumer Banking Consultant
  • Assistant Branch Manger

Schools:

  • Tiffin University
  • Cuyahoga Community College

Level of Education:

  • BBA
  • Associate of Applied Science

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