Ez Corporation - Loan Representative III Resume Example

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Nathan Gonzalez
XXXX XXXXX XXX XXXXX, Dallas, TX 75219
Ph: XXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Accomplished and energetic customer service representative with a solid history of achievement in banking/finance industry. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include customer retention & sales.

Skills
  • Complex Problem Solving
  • Troubleshooting
  • Customer and Personal Service
  • Active Listening
  • Clerical
  • Team goals
  • Strong written,verbal & listening skills.
  • Time management skills
  • Trailblazer
Experience
Loan Representative III Feb 2014Sep 2014 Ez Corporation Hurst, Tx
  • Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.
  • Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information.
  • Meet with applicants to obtain information for loan applications and to answer questions about the process.
  • Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.
  • Review loan agreements to ensure that they are complete and accurate according to policy.
  • Meet or exceed established key performance metrics such as calls per hours,promises taken per hour and dollars collected per hour; quality control standards
Financial Services Representative Jul 2011Feb 2014 Ez Money Addison, Tx
  • Process loan applications.
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
  • Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
  • Receive payments and post amounts paid to customer accounts.
  • Advise customers of necessary actions and strategies for debt repayment.
  • Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
Accounts Receivables May 2009Jul 2011 Guzy Painting Little Elm, Tx
  • Operate computers programmed with accounting software to record, store, and analyze information.
  • Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
  • Perform personal bookkeeping services.
  • Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents.
  • Calculate, prepare, and issue bills, invoices, account statements, and other financial statements according to established procedures.
Server/Corporate Trainer Jul 2001Jul 2009 Ihop Restaurant DFW Area, Tx
  • Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement.
  • Analyze training needs to develop new training programs or modify and improve existing programs.
  • Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
  • Conduct orientation sessions and arrange on-the-job training for new hires.
Customer Service Jan 2008Feb 2009 Action Windoor Technology Farmers Branch, Tx
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Solicit sales of new or additional services or products.
Education
High School Diploma Jun 2004 Newman Smith High School Carrollton, Tx

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About this resume

Loan Representative III FROM Dallas , Texas RESUME

This is a resume for a Loan Representative III in Dallas, Texas with experience working for such companies as Ez Corporation and Ez Money. The grade for this resume is 0 and is one of hundreds of Loan Representative III resumes available on our site for free. Use these resumes as templates to get help creating the best Loan Representative III resume.

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School Attended
Newman Smith High School