Search Resume Examples

Merrill Lynch - Loan Management Resume Example

Customize this Resume
Landon Campbell
XXXX XXXXXXXXXXX XXXXX XX XXX XXX , Jacksonville , FL 32210 | (H) XXXXX XXXXXXXX | XXXXXXXXXXXXXXXXXXXXXXXX
Skills
  • Complex problem solving
  • Microsoft Office Suite
  • Customer account management
  • Conflict resolution
  • Personable and friendly
  • Relationship building
  • Financial reporting
  • Strong work ethic
  • Technologically savvy
  • Organized and efficient
  • Active listener
Experience
Loan Management 01/2013 to Present
Merrill Lynch/Bank of America Jacksonville, FL
Responsible for processing financial service request according to established procedures and processes.         
Responsible for ensuring all ML/BAC policies and procedures are adhered to when processing request or answer inbound calls from other internal ML/BAC associates.
Responsible for taking inbound phone calls from the MLSN for the LMA and Home Loans line
Processing Daily reports in a timely manner
Responsible for answering all emails Daily for the LMA/Home Loan email box
Customer Accounting/Fed Funds 09/2007 to 01/2013
Merrill Lynch Jacksonville, FL
Responsible for processing financial service request according to established procedures and processes.
Responsible for ensuring all ML/BAC policies and procedures are adhered to when processing request or answer inbound calls from other internal ML/BAC associates.
Responsible for taking inbound phone calls from the MLSN for the Customer Accounting and Fed Funds lines.
Account Service Representative 07/2005 to 09/2007
ADT Security Service Jacksonville, FL
Assisting customers with calls regarding account billing statements
Updating account information – Billing address, Names Phone numbers
Online Banking / Small Business Representative 01/2003 to 05/2005
Bank of America Inc. Jacksonville, FL
Participate in the coaching/development of newly hired/former associates
Process new enrollments for online banking.
Assist customers with the downloading of their banking information to their personal financial management (PFM) software
Provide technical troubleshooting support to online banking customers
Account reconciliation
Active member of a process team for department specific projects.
Customer Service Representative 02/2000 to 01/2003
Bank of America Inc. Jacksonville, FL
Provide floor support in the absence of team managers.
Knowledge of banking systems such as Merlin, Jiba, and Boss ·        
Up-sell customer existing accounts to suit their changing lifestyle needs.
Perform extensive research to effectively resolve customer inquiries regarding checking and savings accounts.
Promptly resolve service problems to the satisfaction of the customer, while adhering to the company's policies and guidelines.
 
Provide basic information on loan and credit card accounts for personal and business accounts.                                                                                  
Professional Summary
AWARDS:
CELA Award (00' & 02') 
Customer Commendations (00' thru 05')
HONORS:
Community Volunteer (02' & 03')
ASSOCIATIONS:
Associate in action (Bank of America '04) 
Associate of the week                                                     Branch Office/Team Recognition 
Testing to ensure product works properly                                                    
Activities Committee
Education
High School Diploma: Jun 1997 Sandalwood High School - Jacksonville, FL
Love this resume? Customize this Resume

Resume Details

This is a real resume for a Loan Management in Jacksonville, Florida with experience working for such companies as Merrill Lynch, Bank Of America, Adt Security Service. This is one of the hundreds of Loan Management resumes available on our site for free. Use these resumes as templates to get help creating the best Loan Management resume.

Previous Companies:

  • Merrill Lynch
  • Bank of America
  • ADT Security Service

Previous Job Positions:

  • Loan Management
  • Customer Accounting
  • Fed Funds
  • Account Service Representative
  • Online Banking

Schools:

  • Sandalwood High School

Level of Education:

  • High School Diploma

The Easiest Way to Create a Professional Resume.

Create a job-winning resume in minutes.

create your resume

Similar Resumes

View More

Loan Manager

Salt Lake City, Utah

Companies Worked For:

Teleperformance USA, All Types Check Cashing, Rene...

Loan Manager

San Antonio, Texas

Companies Worked For:

Wells Fargo, Network Finance, VXI Global, Excel Se...

Customer Account Rep...

Fort Worth, Texas

Companies Worked For:

Portfolio Recovery Associates LLC, EMPOWER ME, Dis...

Account Service Repr...

Charlotte, North Carolina

Companies Worked For:

ACN, Sprint Co

Online Banking Suppo...

Germantown, Wisconsin

Companies Worked For:

BMO Harris Bank, New York Life Insurance, Goodwill...

Customer Service Rep...

Chattanooga, Tennessee

Companies Worked For:

USXpress INC, Sears Portrait Studio, Joann Fabric...

Student Loan Manager...

Los Angeles, California

Companies Worked For:

ICDC College

Payday Loan Manager

Placerville, California

Companies Worked For:

USA Cash Services, Kmart, Terrie Y Prodhon CPA

Get Started on Your Job-winning Resume Today!

Get all the help you need to create a professional resume in minutes. Includes thousands of pre-written examples for hundreds of jobs.

create your resume
Get Started on Your Job-winning Resume Today!