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Ally Financial - Loan & Loss Mitigation Rep Resume Example

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Jonathan Evans
XXXX XXXXXXXX XXXXX, Little Rock, AR 72204
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary
A dedicated individual searching to obtain a satisfying, challenging and rewarding position in your company so that I'm able to effectively utilize acquired expertise, training, experience and commitment.  I desire a position with personal and professional growth potential.  I am a dependable, motivated and organized professional with the ability to operate and manage all aspects of daily business operations.
Skills
  • Customer Service
  • Clerical
  • Active Listening
  • Computers and Electronics
  • Speaking
  • Time Management
  • Critical Thinking
  • Judgment and Decision Making
  • Negotiation
Experience
Loan & Loss Mitigation Rep Nov 1998Present Ally Financial Little Rock, AR
  • Primarily responsible for collecting past due account within company guidelines. 
  • Contact customers to determine reason for payment delinquency and obtain payment commitment. 
  • Use computerized system for tracking, information gathering, and/or troubleshooting. 
  • Respond with accurate information using professionalism and integrity. 
  • Use company standard protocols to determine when to make exceptions to the guidelines.
  • Request assistance from a supervisor whenever necessary.
Return Items Clerk Sep 1997Jul 1998 First Commercial Bank Little Rock, AR
  • Returns unpaid checks from correspondent banks, branches or individual customers to adjust and balance accounts.
  • Sort returned checks into debit and credit groups.
  • Types debit and credit forms listing amount, date, name of maker, name of bank and reason for return.
  • Totals and balances checks received, using adding machine or calculator, and submits checks and recapitulation sheet to department head.
Payroll Specialist Sep 1991Jul 1997 Aegon Insurance Company Little Rock, AR
  • Process application for insurance, key applications on the system.
  • Process monthly bills paid by company employees.
  • Edit bills with cancelations, name change and reinstatement.
  • Set-up new billing groups and audit each group.
  • Handle customer inquiries.
  • Assist with outside insurance agents when needed.
Sales Associate Jun 1989Aug 1992 Montgomery Wards Little Rock, AR
  • Keep the work environment neat and clean.
  • Ensuring all merchandise are placed in their respective areas.
  • Ensuring that all stock is replenished.
  • Helping customers locate merchandise.
  • Actively engaged in developing more effective customer service skills.
  • Greeting customers with a positive demeanor.
  • Handling sales transactions which may include operating cash registers.
  • Maintaining an enthusiastic and upbeat personality.
Education
MBA : Business Administration Aug 2013 University of Phoenix Little Rock, AR
Bachelor of Science : Business Management Oct 2006 University of Phoenix Little Rock, AR
Associate of Applied Science : Business Technology Feb 1996 Remington College Little Rock, AR
High School Diploma May 1989 Little Rock Central High Little Rock, AR
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Resume Details

This is a real resume for a Loan & Loss Mitigation Rep in Little Rock, Arkansas with experience working for such companies as Ally Financial, First Commercial Bank, Aegon Insurance Company. This is one of the hundreds of Loan & Loss Mitigation Rep resumes available on our site for free. Use these resumes as templates to get help creating the best Loan & Loss Mitigation Rep resume.

Previous Companies:

  • Ally Financial
  • First Commercial Bank
  • Aegon Insurance Company

Previous Job Positions:

  • Loan & Loss Mitigation Rep
  • Return Items Clerk
  • Payroll Specialist
  • Sales Associate

Schools:

  • University of Phoenix
  • Remington College
  • Little Rock Central High

Level of Education:

  • MBA
  • Bachelor of Science
  • Associate of Applied Science
  • High School Diploma

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