First National Bank - Loan Administrator Resume Example

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Ryan Nelson

XXX XXXX XXXXXX XXX, Pharr, TX 78577 | (H) XXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXXXXXXXXX

Professional Summary

Accomplished and energetic person with a solid history of achievement. Motivated leader with strong organizational and prioritization abilities. Areas of expertise.

Service-oriented clerk and customer service with 8+ years background. Core competencies include as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Responsible proficient in. Passionate and motivated, with a drive for excellence.

Reliable with a background in clerk Work.

Highly trained with strong clerikal abilities.

Goal-oriented dedicated to high levels of customer satisfaction and meeting aggressive business goals with specialized knowledge.

Dedicated on combining management and customer service expertise in and call centers. Looking for a position as customer service or clerk in a fast growth company.

Patient-oriented Develop positive relationships with customers to ensure business growth.

Outgoing offering superb customer service proficiency and passion for exceeding sales goals. Results-oriented professional, specializing in with unique ability to relate to diverse clients and close high-dollar sales.

Hard working [Job Title] who drives high sales in both slow and busy shifts.Maintains an orderly and neat store floor at all times.

Friendly and enthusiastic with 8 years of specialization. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Bi-lingual who builds and leads friendly, efficient service teams.

Skills

Customer and Personal Service
Active Listening

Speaking
Service Orientation

Clerical
English Language

Persuasion
Reading Comprehension

Critical Thinking
Writing

Coordination
Social Perceptiveness

Time Management
Negotiation

Active Learning
Monitoring

Complex Problem Solving
Judgment and Decision Making

Instructing
Learning Strategies

Computers and Electronics
Management of Personnel Resources

Mathematics
Administration and Management

Communications and Media
Systems Evaluation

Sales and Marketing
Public Safety and Security

Telecommunications
Education and Training

Operations Analysis
Quality Control Analysis

Experience

Loan Administrator/Clerk 08/2006 to 06/2014
First National Bank/Plains Capital One – Edinburg, Tx

Oversee activities directly related to making products or providing services.

Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.

Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Manage staff, preparing work schedules and assigning specific duties.

Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency.

Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.

Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.

Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.

Locate, select, and procure merchandise for resale, representing management in purchase negotiations.

Monitor businesses and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits.

Manage the movement of goods into and out of production facilities.

Plan and direct activities such as sales promotions, coordinating with other department heads as required.

Direct non-merchandising departments of businesses, such as advertising or purchasing.

Customer Service 11/2004 to 08/2006
Convergys – Pharr, Tx

Solicit sales of new or additional services or products.

Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.

Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers' claims.

Order tests that could determine the causes of product malfunctions.

Education

High School Diploma: May 2003 Esparto High School - Esparto, Ca

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First National Bank - Loan Administrator Resume Example

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