Allstate Mark Cornett LLC - Licensed Sales Professional Customer Service Representative Resume Example

Customize this Resume

Christopher Lopez

XXXX XXXX XXXXX XXXXXX XXXXXXXXX X, Plant City, FL 33563

XXXXXXXXXXXXXXXXXXXXXXXXX

Ph: XXXXXXXXXXXX

Professional Summary

An optimistic individual who is seeking to expand her knowledge and
learn new things. Possessing intrinsic zeal to develop a career in
the corporate world. I aspire for a high growth oriented and
challenging position in an organization to quench my thirst of knowledge.

Experience

Licensed Sales Professional - Customer Service Representative Dec 2014－Jan 2015 Allstate - Mark Cornett LLC Plant City, FL

Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.

Perform administrative tasks, such as maintaining records and handling policy renewals.

Select company that offers type of coverage requested by client to underwrite policy.

Quality Control Analysts Oct 2011－Nov 2014 GTECH Printing Corporation Lakeland, FL

Interpret test results, compare them to established specifications and control limits, and make recommendations on appropriateness of data for release.

Conduct routine and non-routine analyses of in-process materials, raw materials, environmental samples, finished goods, or stability samples.

Perform visual inspections of finished products.

Compile, sort and verify the accuracy of data before it is entered.

Maintain logs of activities and completed work.

Participate in internal assessments and audits as required.

Evaluate new technologies and methods to make recommendations regarding their use.

Customer Service Representative Feb 2011－Oct 2011 Family Dollar Dover, FL

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Issue receipts, refunds, credits, or change due to customers.

Assist customers by providing information and resolving their complaints.

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

Answer customers' questions, and provide information on procedures or policies.

Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.

Stock shelves, and mark prices on shelves and items.

Front Desk Service Agent - Shift Manager Feb 2010－Feb 2011 The Comfort Inn and Suites Plant City, FL

Greet, register, and assign rooms to guests of hotels or motels.

Contact housekeeping or maintenance staff when guests report problems.

Issue room keys and escort instructions to bellhops.

Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.

Clean and maintain lobby and common areas, such as restocking supplies and watering plants.

Plan, schedule or supervise the work of other employees.

Advise housekeeping staff when rooms have been vacated and are ready for cleaning.

Transmit and receive messages, using telephones or telephone switchboards.

Education