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Elements Massage Bellevue - Licensed Massage Therapist Resume Example

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Jacob Jones
Professional Summary

Seasoned Customer Service Representative with more than ten years of experience in fast-paced call center environment. Excellent quality focus and multitasking skills. Track record of achieving exceptional results in customer satisfaction and product knowledge.

  • Adaptable
  • Active Listening
  • Takes direction well
  • Self-motivated
  • Strives for continued excellence
  • Organized
Licensed Massage Therapist Feb 2014 - Present
Elements Massage Bellevue Bellevue, WA
  • Use complementary aids, such as hot wet compresses, ice to promote clients' recovery, relaxation, and well-being.
  • Treat Prenatal clients
Licensed Massage Practitioner Mar 2013 - Present
Rainier Valley Chiropractic Seattle, WA
  • Assess clients' soft tissue condition, joint quality and function, muscle strength, and range of motion.
  • Confer with clients about their medical histories and problems with stress or pain to determine how massage will be most helpful.
  • Develop and propose client treatment plans that specify which types of massage are to be used.
  • Provide clients with guidance and information about techniques for postural improvement and stretching, strengthening, relaxation, and rehabilitative exercises.
  • Massage and knead muscles and soft tissues of the body to provide treatment for medical conditions, injuries, or wellness maintenance.
  • Consult with other health care professionals, such as chiropractors, physicians, and physical therapist to develop treatment plans for clients.
  • Maintain treatment records.
Customer Service Representative Dec 2011 - Oct 2013
Erado Renton, WA
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Deliver prepared sales talks, describe products or services, in order to persuade potential customers to purchase a product or service.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Telemarketers Aug 2011 - Nov 2011
Efinancial Bellevue, WA
  • Contact private individuals by telephone in order to solicit sales for life insurance.
  • Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service.
  • Explain products or services and prices, and answer questions from customers.
Insurance Sales Agents Jul 2010 - Jul 2011
American Income Life Las Vegas, NV
  • Sell life insurance policies to individuals on behalf of AIL.
  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.
  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.
  • Seek out new clients and develop clientele by collecting referrals from current and potential policy holders.
  • Explain features, advantages and disadvantages of various policies to promote sale of insurance plans.
  • Calculate premiums and establish payment method.
  • Develop marketing strategies to compete with other individuals or companies who sell insurance.
Receptionists and Information Clerks May 2009 - Jun 2010
Honda/Toyota of Seattle Seattle, WA
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Receive payment and record receipts for services.
  • Schedule appointments and maintain and update appointment calendars.
  • File and maintain records.
  • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
Tellers Nov 2007 - Sep 2008
Verity Credit Union Seattle, WA
  • Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
  • Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
  • Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
  • Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
  • Count, verify, and post armored car deposits.
  • Carry out special services for customers, such as ordering bank cards and checks.
Customer Relations Oct 2001 - Mar 2006
Western Wireless Corporation / Alltel Corporation Issaquah, WA
  • Represented the company and its interests in written correspondence.
  • Proficient writing and grammar for the web and business letters.
  • Created form responses for commonly asked questions or concerns.
  • Explain products or services and prices, and answer questions from customers
Professional Massage Therapy: Massage Mar 2013 Cortiva Institute LLC Seattle, WA
Associate of Arts: Web Design Mar 2008 Seattle Central Community College Seattle, WA
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Resume Details

This is a real resume for a Licensed Massage Therapist in Seattle, Washington with experience working for such companies as Elements Massage Bellevue, Rainier Valley Chiropractic, Erado. This is one of the hundreds of Licensed Massage Therapist resumes available on our site for free. Use these resumes as templates to get help creating the best Licensed Massage Therapist resume.

Previous Companies:

  • Elements Massage Bellevue
  • Rainier Valley Chiropractic
  • Erado

Previous Job Positions:

  • Licensed Massage Therapist
  • Licensed Massage Practitioner
  • Customer Service Representative
  • Telemarketers
  • Insurance Sales Agents


  • Cortiva Institute LLC
  • Seattle Central Community College

Level of Education:

  • Professional Massage Therapy
  • Associate of Arts

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