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Life Insurance Agent - Licensed Insurance Agent Resume Example

Lagena M. Nvniaelte
Professional Summary
Human Resources executive with over 14 years of comprehensive human resources experience including recruitment and retention, conflict resolution, change management, labor relations and benefits administration.  Proven skills in labor and employment law including complaint investigation.  Deficiency free with the Ohio Department of health for 16 years, ensuring compliance at all levels including compliance with all federal, state and local laws. Proven experience collaborating with senior management to conduct human resources strategic planning to support and further corporate goals.  Possess broad knowledge of human resources in a variety of sectors including union and non-union environments. Demonstrated experience initiating cost containment strategies resulting in significant savings.  Excellent ability to address and implement strategic plans for talent acquisition, retention and succession planning.  

Compliance                                                                                 Planningand Problem SolvingAbility to work underpressure                                             

Excellent communication and public speaking skills  

Building effective relationships

Time Management

Proficient in MicrosoftOffice: Excel, Word, PowerPoint.

Licensed Insurance Agent 02/2015 to Current
Life Insurance Agent - Elyria, OH
Providemy personal services to clients and families assisting them to prepare for thefutureand the unknown.
Corporate Human Resources Compliance Officer 03/2017 to 03/2018
Providence Healthcare Management - Pepper Pike, OH

HR Compliance Officermanaging 40 locations, 5,000 employees, managing and providing support to 40 HRManagers.

Collaborationwith the Vice President of Human Resources and legal department in the design, implementation, and management in all areas of compliance,including companypolicies and compliance with all federal, state and local regulations.

Led in-house complianceeducation efforts across the organization minimizing risk exposure.

Assisted ExecutiveManagement in the merger and acquisition process both before and after the transactionincluding, gathering and assessing information about talent and culture, assessments ofemployee benefits plans and liabilities, compensation programs, employment contracts, policiesand legal exposure.  

Developed and ImplementedFMLA policy and procedure process for 40 locations compliant with FMLA laws. 

Director of Human Resources 09/2015 to 03/2017
GENESIS Healthcare Center - Westlake, OH

Launched internalrecruitment function, reducing recruitment expense by 350k. 

Only Director of Human Resources providingregional support to HR designees in the Cleveland market.

Conceived, developed andimplemented series of innovative HR programs, services, and leadership initiatives,including comprehensive supervisory training, performance-based incentive compensation programs, andsuccession planning.

Attained 100%-win rate onunemployment claims.   

Advised managementon complex employment law issues to resolve issues consistently and fairly. 

Director of Human Resources 01/2011 to 01/2014
Suburban Pavilion Nursing and Rehabilitation Center - North Randall, OH

Only HR Director to achieve 3 years of consecutive deficiency-free Annual State and Federal Surveys with the Ohio Department of health for the Human Resources Department.  

Created a culture of fairness and mutual respect with labor representatives while upholding company standards.

Integrated customer-centered management into Human Resources training programs.

Successfully defeated 2 union organizing campaigns

Utilized conflict resolution and coalition building to achieve zero lawsuits, arbitrations, or labor strikes in a three-year span - even during a difficult transitional period (no other HR Director achieved the same).

Designed, developed and implemented comprehensive interview guides to improve candidate quality through testing both analytical and interpersonal attributes.

Implemented new payroll procedures to streamline the entire payroll process

Created and implemented safety protocols that successfully reduced workplace incidents by 25%.

Managed and supervised all front office administrative staff

Director of Human Resources 01/2010 to 01/2011
Larchwood Village Retirement Community - Cleveland, OH

First HR Director to have a Deficiency Free Annual State Survey for the Human Resources Department. 

Developed and implemented employee retention program. 

Employee benefits administrator 

Launched an innovative Walking for Wellness Program 

Spearheaded the annual employee appraisal process

Managed and supervised all front office administrative staff 

Corporate Director of Human Resources 01/2009 to 01/2010
Embassy Healthcare - Oakwood Village, OH

Managed 14 locations, 14 HR Managers

Regularly traveled to alllocations to provide support and education to HR Managers and employees

Assessed existing compensation policies, guidelines, and procedures, and recommended plan revisions as well as new plans that were cost-effective and consistent with compensation trends and corporate objectives, also coordinated implementation.

Analyzed existing and proposed executive compensation programs for cost impact, effectiveness, legal and regulatory compliance, and alignment with shareholder interests.

Established both exempt and nonexempt salary surveys to ensure corporate compensation objectives were achieved

Lead the development of departmental goals, objectives, and systems

Clare Bridge Memory Care Director 01/2008 to 01/2009
Homewood Residence - Cleveland Heights, OH

Designed and implemented business strategies, plans, and procedures. 

Set comprehensive goals for performance and growth. 

Established policies that promoted company culture and vision. 

Oversaw daily operations of the company and the work of associates. 

Lead employees to encourage maximum performance and dedication.

Director of Human Resources 01/2004 to 01/2008
Westlake Healthcare Center - Westlake , OH

Developed, analyzed andupdated the company's evaluation program.

Conducted annual salarysurveys. 

Updated recruitment processes,encompassing sourcing, screening, interviewing, selection, and onboarding

Human Resources Manager 01/2002 to 01/2004
Maxim Healthcare Services - Westlake, OH

Analyzed wage and salaryreports and data to determine competitive compensationplan. 

Consulted legal counsel toensure that policies complied with federal and state law.

Oversawthe analysis, maintenance, and communication of records required by law orlocalgoverning bodies and other departments in the organization. 

Recruited, interviewed,tested, and selected employees to fill vacant positions.

Plannedand conducted new employee orientation. 

Developed a comprehensive HR program toattract, develop and retain employees

Licensed Insurance Agent: Insurance Feb 2015 Hondros College of Business - Independence, OH
High School Diploma: Open Door Christian Schools - Elyria, OH
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Resume Details

This is a real resume for a Licensed Insurance Agent in Sheffield Lake, Ohio with experience working for such companies as Life Insurance Agent, Providence Healthcare Management, Genesis Healthcare Center. This is one of the hundreds of Licensed Insurance Agent resumes available on our site for free. Use these resumes as templates to get help creating the best Licensed Insurance Agent resume.

Previous Companies:

  • Life Insurance Agent
  • Providence Healthcare Management
  • GENESIS Healthcare Center

Previous Job Positions:

  • Licensed Insurance Agent
  • Director Of Human Resources
  • Human Resources Manager


  • Hondros College of Business
  • Open Door Christian Schools

Level of Education:

  • Licensed Insurance Agent
  • High School Diploma

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