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Bob Hollingsworth State Farm Agency - Licensed Agent Resume Example

Owen Adams
XXX XXXXX XX, Lavonia, GA 30553

Organization Time management

Customer and Personal Service Detail oriented

Judgment and decision making Dependable

Licensed Agent Aug 2013Present Bob Hollingsworth State Farm Agency Royston, GA

Communicate with customers via telephone, letter mail, text, e-mail, and face to face.

Provide excellent customer service to resolve conflicts and complaints.

Evaluate and discuss needs of customers to provide the best suited goods and services.

Write and cancel policies.

Receive and take payments.

File claims.

Follow-up on claims weekly to assure that needs are met and customer is satisfied with service.

Maintain organized, detailed, accessible records of correspondence regarding complaints, comments, questions and action taken.

Family Independence Case Manager Jan 2002Jul 2013 Franklin County DFCS Caresville, GA

Interview clients to determine eligibility for various public assistance programs.

Assess the need of client and refer them to community resources for additional services.

Explain program to clients, emphasizing laws, regulations , along with rights and responsibilities.

Complete cases within established time frames.

Request agency position at administrative hearings.

Handle and direct calls on a multi-line phone.

Work as a team player to achieve goals.

Paraprofessional , Accountant Nov 2000Jan 2002 Franklin County DFCS Carnesville, Ga

Review receipts and calculate reimbursement payments.

Issued checks within established deadlines.

Balance and reconcile accounting records such as ledgers, bank statements, and payroll documents.

Maintain organized, accurate and readily accessible records.

Provide and discuss records with auditors as requested.

High School Diploma Jun 1994 West Oak High school Westminster, Sc Financial Management training, UGA 2001
Generally Accepted Accounting Principles, UGA 2001
Food Stamp, TANF, & Medicaid policy training 2002
Red Cross Trained (Emergency Preparedness) 2003
Georgia Crime center Security & Integrity training 2011
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Resume Details

This is a real resume for a Licensed Agent in Lavonia, Georgia with experience working for such companies as Bob Hollingsworth State Farm Agency, Franklin County Dfcs. This is one of the hundreds of Licensed Agent resumes available on our site for free. Use these resumes as templates to get help creating the best Licensed Agent resume.

Previous Companies:

  • Bob Hollingsworth State Farm Agency
  • Franklin County DFCS

Previous Job Positions:

  • Licensed Agent
  • Family Independence Case Manager
  • Paraprofessional
  • Accountant


  • West Oak High school

Level of Education:

  • High School Diploma

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