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Columbus Metropolitan Library - Library Services Aide Resume Example

Ellie Russell
XXX XX XXXX XXXX XXXX XX, Columbus, OH 43215 | (H) XXXXXXXXXXXXX | XXXXXXXXXXXXXXXXXX
Summary
Friendly, motivated, and energetic individual seeking employment as a Customer Services Associate. Ten months experienced as Library Services Aide at CML's Hilltop branch, and seasoned in customer service positions that require effective communication, patience, and multitasking. Self-motivated worker with excellent collaborative skills.
Skills
  • Attentive to detail
  • Personable and approachable
  • Spanish-speaking abilities
  • Organized
  • Proficient multi-tasker
  • Strong oral and written communication skills
  • Experienced in basic computer skills and MS programs
  • Quick learning abilities
  • Highly adaptable to change
Experience
Library Services Aide 08/2014 to Present
Columbus Metropolitan Library Columbus, OH
  • Guide patrons in finding the correct materials through various resources to suit their desires. Includes books, movies, audio books, and information about library services.
  • Build relationships with children by mentoring in Reading Buddies program, helping with homework, and occasionally playing games
  • Assist patrons with computer sign-up, copier and printer functions
  • Give Book Lessons to encourage parents to expose their children to books at younger ages for kindergarten readiness skill development.
  •  Inform patrons when their behavior does not meet the CML Code of Conduct. If they do not comply, escort them from the building.
  • Fill book displays with relevant, attractive, and appropriate materials
  • Shelve materials quickly and accurately while cleaning
  • Fill request forms with correct materials and pull unclaimed items 
  • Pull items that are damaged or on a dead list
  • Provide additional input to discussions during weekend meetings
  • Occasionally translate inquiries and instructions for Spanish-speaking patrons
  • Shift books to meet visual and functional needs.
Warehouse Worker/Lighting Intern 05/2011 to 07/2014
Live! Technologies LLC Columbus, OH
  • Load/Unload trucks of heavy equipment daily.
  • Organize, prepare and return equipment for events while monitoring inventory.
  • Set-up/tear down equipment for events requiring various physical demands while using tools.
  • Occasional equipment operation during events.
Customer Service Associate 08/2013 to 10/2013
TextbookRush Columbus, OH
  • Respond to customers' inquiries via e-mail and phone. Inquiries included information about textbook editions, package tracking, book selling policies, and book-related research.
  • Instruct customers on basic policies of partner sites such as Amazon.com and Abe Books.
  • Occasionally assist supervisor with organization of information in Excel documents.
Student Information Assistant 06/2012 to 11/2012
The Ohio State University Columbus, OH
  • Assist inter-campus staff over the phone and in person with inquiries regarding package tracking, package pickups, and shipping policies.
  • Create labels for packages and add to inventory.
  • Communicate pick-ups between customers and drivers.
  • Collaborate regularly with UPS for customer assistance.
Student Administrative Assistant 05/2009 to 07/2011
The Jerome Schottenstein Center Columbus, OH
  • Monitor front office activity for security purposes.
  • Assist guests over the phone and in person.
  • Complete side projects that require organizational skills, proper resource usage, problem-solving, creativity, persuasion, ability to follow instructions, and communication with administrators.
  • Inform co-workers and the community of building activities, safety, and responsibility over sensitive objects.
Education
Bachelor of Arts and Sciences: Aug 2015 The Ohio State University - Columbus, OH Women's, Gender, and Sexuality Studies
High School Diploma: May 2008 Gahanna Lincoln High School - Gahanna, OH
Languages
Spanish
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Resume Details

This is a real resume for a Library Services Aide in Columbus, Ohio with experience working for such companies as Columbus Metropolitan Library, Live Technologies Llc, Textbookrush. This is one of the hundreds of Library Services Aide resumes available on our site for free. Use these resumes as templates to get help creating the best Library Services Aide resume.

Previous Companies:

  • Columbus Metropolitan Library
  • Live Technologies LLC
  • TextbookRush

Previous Job Positions:

  • Library Services Aide
  • Warehouse Worker
  • Lighting Intern
  • Customer Service Associate
  • Student Information Assistant

Schools:

  • The Ohio State University
  • Gahanna Lincoln High School

Level of Education:

  • Bachelor of Arts and Sciences
  • High School Diploma

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