AT&T - Leveraged Sales Representative Resume Example

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Paisley Bryant
XXXX XXXX, Lubbock, TX 79412
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXX
Professional Summary

Customer service professional with success in providing support services to clients. Tech-savvy and proficient using a variety of operating systems and databases.

Team-oriented Customer Service Representative who collaborates well with diverse colleagues and clientele. Driven to attain company objectives and promote sales growth.

Skills
  • Consultative selling
  • Client retention
  • Staff training and development
  • Customer service
  • Order Processing
  • Goal-oriented
  • Account management
  • Self-motivated
  • Dispute resolution
  • Sales force training
  • [Software] proficiency
  • Excellent communication skills
  • Leadership ability
  • Bilingual
Experience
Leveraged Sales Representative May 2010Apr 2014 AT&T Lubbock, TX
  • Leveraged consultative sales methods during customer interactions.
  • Explained terms of service to customers.
  • Arranged products according to corporate store plans.
  • Promptly and accurately processed customer payments.
  • Liaised with sales, marketing, and administrative teams to establish and implement customer service policies.
  • Responded to and resolved customer complaints.
  • Offered product package information to new customers.
  • Adapted sales pitch to a wide range of customer tastes.
Inbound Call Representative Dec 2007Mar 2010 Caremark Phoenix, AZ
  • Monitored pharmacy technicians' medication distribution to verify accurate and safe dosage and protect against allergies or interactions.
  • Delivered prompt and courteous customer service, swiftly resolving customer complaints, concerns, and inquiries.
  • Researched prescription coverage denials, communicating with insurance providers to resolve billing concerns.
  • Entered information into medication input software, maintaining precision to ensure patient safety.
Call Center Aug 2005Dec 2007 Discover Phoenix, AZ
  • Communicated with customers to resolve complaints and address inquiries, directly contributing to high customer retention rate.
  • Engaged clients with consultative selling techniques, determining product needs and suggesting associated merchandise.
Trainer Aug 2000Aug 2005 Convergy's Lubbock, TX
  • Interviewed, hired, and developed 25 new staff members for Customer Service Representatives within six weeks.
  • Mentor 25-30 instructor based training through continued training and monitoring inbound calls in order to give feedback.
Education
High School Diploma Lubbock High School Lubbock, TX

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About this resume

Leveraged Sales Representative FROM Lubbock , Texas RESUME

This is a resume for a Leveraged Sales Representative in Lubbock, Texas with experience working for such companies as AT&T and Caremark. The grade for this resume is 0 and is one of hundreds of Leveraged Sales Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Leveraged Sales Representative resume.

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School Attended
Lubbock High School