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Cinemark Support Center - Level 1 Representative Resume Example

Zoe Jenkins
XXXX XXXXXXXX XXX
Rowlett, Tx, TX 75089
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXX
Professional Summary
Skilled individual with experience in the customer service industry and music performance. Familiar with maintaining a solid work environment through personal achievements and group accomplishments.
Skills
  • Fast learner and problem solver.
  • Embraces technology and computer networking.
  • Many years of customer service.
  • Works well alone or with others.
  • Adaptive to any professional or social environment.
  • Great listener.
  • Enjoys multitasking.
Experience
Level 1 Representative Dec 2013Present Cinemark Support Center Frisco, Tx
  • Implemented technical support through inbound calls and emails for circuit wide theaters. 
  • Monitored company wide ticketing system to organize and maintain support for sites.
  • Have been assigned early morning shifts that have little to no fellow agent or supervisor supervision.
Assistant Manager Jul 2004Dec 2013 Cinemark Theaters 207, 352, 359, 352
  • Supervision and management of forty floor staff employees.
  • Assisting the General Manager in training and supervision of any promoted floor staff to management.
  • Supervising and managing all areas of the theater which include both floor positions as snack bar,usher and box office and upstairs in the booth/projector area.
  • Handling any or all customer concerns or accolades.
  • Directly running and maintaining all booth/projector equipment and daily oversee of content building,screenings and presentations.
  • Designated as the 'Technology Assistant' responsibilitiesinclude maintaining all technologyassociated to daily theater operations: all point of sales equipment, cash drawers, digital menu boards,PC terminals in the office, servers and printers
Education
Bachelor of Science: Music Performance Commerce, TX Texas A&M University-Commerce Dec 2013
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Resume Details

This is a real resume for a Level 1 Representative in Rowlett Tx, Texas with experience working for such companies as Cinemark Support Center, Cinemark Theaters. This is one of the hundreds of Level 1 Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Level 1 Representative resume.

Previous Companies:

  • Cinemark Support Center
  • Cinemark Theaters

Previous Job Positions:

  • Level 1 Representative
  • Assistant Manager

Schools:

  • Texas A&M University-Commerce

Level of Education:

  • Bachelor of Science

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