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Abdelhadi & Associates - Legal Assistant Resume Example

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Zoey Brooks
XXXX XXXXXXXX XXX, Dallas, TX 75241
Ph: XXXXX XXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXX
Professional Summary:

Reliable, accomplished and energetic Legal Assistant with a solid  work history. Motivated leader with strong organizational and prioritization abilities.

Skills::
  • Active Listening
  • Customer and Personal Service
  • Monitoring
  • Time Management
  • Computers and Electronics
  • Clerical
  • Coordination
Experience:
Legal Assistant Jan 2005Present Abdelhadi & Associates, P.C. Dallas, TX
  • Operate multi-line telephone system, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Page individuals to inform them of telephone calls, using paging or interoffice communication equipment.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Receive payment and record receipts for services.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • Schedule appointments and maintain and update appointment calendars.
  • File and maintain records.
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
  • Keep a current record of staff members whereabouts and availability.
  • Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
  • Mail, fax, or arrange for delivery of legal correspondence to clients, witnesses, and court officials.
  • Make photocopies of correspondence, documents, and other printed matter.
  • Assist attorneys in collecting information such as employment, medical, and other records.
  • Manage staff, preparing work schedules and assigning specific duties.
  • Resolve customer complaints or answer customers' questions regarding policies and procedures.
  • Train or instruct employees in job duties or company policies or arrange for training to be provided.
  • Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.
  • Coordinate activities with other supervisory personnel or with other work units or departments.
  • Arrange for necessary maintenance or repair work.
  • Stamp messages with time and date and file them appropriately.
  • Respond to internal and external requests for the release of information contained in immigration and medical records.
  • Resolve customer complaints or answer customers' questions regarding policies, procedures and deadlines.
  • Maintain files and control records to show correspondence activities.
  • Use computers for various applications, such as database management or word processing.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Process, prepare, and submit forms and packets to businesses or government agencies. 
Customer Service Representative Jan 2000Jan 2005 Convergy's Corporation Killeen, TX
  • Confer with customers by telephone  to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers problems.
  • Solicit sales of new or additional services or products.
  • Compile and analyze credit information gathered by investigation.
  • Interview credit applicants by telephone or in person in order to obtain personal and financial data needed to complete credit card application.
  • Answer applicants' questions about card benefits.
Education:
High School Diploma : General Studies May 2000 Ellison High School Killeen, TX
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Resume Details

This is a real resume for a Legal Assistant in Dallas, Texas with experience working for such companies as Abdelhadi & Associates, Pc, Convergys Corporation. This is one of the hundreds of Legal Assistant resumes available on our site for free. Use these resumes as templates to get help creating the best Legal Assistant resume.

Previous Companies:

  • Abdelhadi & Associates
  • PC
  • Convergys Corporation

Previous Job Positions:

  • Legal Assistant
  • Customer Service Representative

Schools:

  • Ellison High School

Level of Education:

  • High School Diploma

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