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Encore Capitol - Legal account manager Resume Example

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Grace Gray
Professional Summary

  • Critical Thinking
  • Complex Problem Solving
  • Microsoft Excel
  • Problem-solving
  • Customer and Personal Service
Legal account manager Jun 1997Apr 2015 Encore Capitol San Diego, CA Responsible for negotiating and securing payment arrangement from customers to satisfy obligations. Recommend payment solutions, review and assess the customer's ability to pay their outstanding obligation. Responsible for maintaining accurate documentation on the account and communicating regularly with the consumer. Yearly certification in accordance with the FDCPA and company policies in order to reach resolution of the account.
Help consumers release bank garnishment and levies. Process documents to start or stop wage garnishment.

Customer service manager Jan 1994Mar 1997 Together Dating Service Elmwood Park, NJ Responsible for Customer service management, ensure the needs of the customers are being met. Provided excellent customer service and  promote ideas throughout the organization. worked at various levels, from head office to the front. Helped to develop and implement a customer service policy for an entire company. Found several ways to ensure customer satisfaction. Research and put together several matcher, resulting in marriages. 
Monthly meetings with the customers and customer service team to get feedback and provide better matches.

Associate of Arts : Health services Passaic College Paterson, NJ
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Resume Details

This is a real resume for a Legal account manager in Chula Vista, California with experience working for such companies as Encore Capitol, Together Dating Service. This is one of the hundreds of Legal account manager resumes available on our site for free. Use these resumes as templates to get help creating the best Legal account manager resume.

Previous Companies:

  • Encore Capitol
  • Together Dating Service

Previous Job Positions:

  • Legal account manager
  • Customer Service Manager


  • Passaic College

Level of Education:

  • Associate of Arts

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