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Marina Heights Apartments - Leasing Consultant Resume Example

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Ejmas Ecrtar
XXX XXXX XXX XXXXXX, Pittsburg, CA 94565
XXX XXXX XXX XXXXXX, 94565, Pittsburg CA
XXXXXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXX
Professional Summary
Skills
  • Sales and Marketing
  • Customer and Personal Service
  • Active Listening
  • Speaking
  • Coordination
  • English Language
  • Critical Thinking
  • Service Orientation
  • Time Management
  • Judgment and Decision Making
  • Writing
  • Computers and Electronics
  • Clerical
  • Administration and Management
  • Telecommunications
Experience
Leasing Consultant: Jan 2013Current Marina Heights Apartments: Pittsburg, CA Handled daily heavy flow of paperwork and cooperated with accounting departments on invoicing and shipping problems. Managed wide variety of customer service and administrative tasks to resolve resident issues quickly and efficiently. Promptly responded to general inquiries from prospects, staff, and residents via mail, email, in person and fax. Maintained cleanliness and presentation of property, office, and public areas. Assisted residents with service requests, inquiries and all property related issues. Received multiple reviews acknowledging my level of dedication to excellent customer service.
  • Prepare documents such as representation contracts, purchase agreements, and leases.
  • Interview clients to determine what kinds of properties they are seeking.
  • Coordinate property closings, overseeing signing of documents and disbursement of funds.
  • Coordinate appointments to show homes to prospective renters.
  • Inspect condition of premises, and arrange for necessary maintenance or notify owners of maintenance needs.
  • Solicit and compile listings of available rental properties.
Leasing Manager: Mar 2011Jan 2013 Piedmont Apartments: Oakland, CA Worked directly with construction, residents and management to achieve renovation goals. Implemented innovative programs to increase employee loyalty and reduce turnover. executed integrated advertising campaign across multiple media channels. Trained, coached, and mentored staff to ensure smooth adoption of new programs. served as mentor to junior team members. Developed and rolled out new policies.
  • Represent companies in negotiating contracts and formulating policies with suppliers.
  • Direct and coordinate activities of personnel engaged in buying, selling, and distributing materials, equipment, machinery, and supplies.
  • Interview and hire staff, and oversee staff training.
  • Maintain records of goods ordered and received.
Operations Manager: Sep 2008Feb 2011 Courtyard By Marriott: Oakland, CA Managed team of 30+ professionals. Reduced and controlled expenses by delegating responsibilities between the leadership team and overseeing and approving budgets in all departments. Partnered successfully with vendors, housekeeping, engineering, corporate, front desk and guest to produce high customer service and guest relations scores. Developed department's first incentive performance plan which motivated staff and resulted in a 23% increase in sales. Served as mentor to junior team members. Hired and trained over 20 staff. Greeted, registered and assigned rooms to guest of the hotel. kept records of room availability and guests' accounts, manually or computers. Made and confirmed reservations. Performed bookkeeping activities, such as balancing accounting nightly audits. Posted charges for rooms, food, liquor, or telephone calls to our guest ledgers manually or using computers.
  • Develop relationships and communicate with customers, site managers, developers, land owners, authorities, utility representatives, or residents.
  • Estimate costs associated with operations, including repairs or preventive maintenance.
  • Manage warranty repair or replacement services.
  • Maintain operations records, such as work orders, site inspection forms, or other documentation.
  • Monitor and maintain records of daily facility operations.
  • Train or coordinate the training of employees in operations, safety, environmental issues, or technical issues.
Education
High School Diploma: Fine Arts, Jul 1996 Ygnacio Valley High, Pleasant Hill, CA
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Resume Details

This is a real resume for a Leasing Consultant in Pittsburg, California with experience working for such companies as Marina Heights Apartments, Piedmont Apartments, Courtyard By Marriott. This is one of the hundreds of Leasing Consultant resumes available on our site for free. Use these resumes as templates to get help creating the best Leasing Consultant resume.

Previous Companies:

  • Marina Heights Apartments
  • Piedmont Apartments
  • Courtyard By Marriott

Previous Job Positions:

  • Leasing Consultant
  • Leasing Manager
  • Operations Manager

Schools:

  • Ygnacio Valley High

Level of Education:

  • High School Diploma

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